Speedcraft Volkswagen
Wakefield, RI
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My wife and I had a great experience with John Devine and his team. A very professional group! They were excellent to work with. Really know their stuff, proactive and extremely courteous. We never had s and his team. A very professional group! They were excellent to work with. Really know their stuff, proactive and extremely courteous. We never had such a good experience buying a car anywhere else. Can't recommend them highly enough. They never forced anything on us, listened to what we were looking for and got us just that. They also took to the time to educate us on certain aspects of the cars we were looking at and did their best to get us the best deal possible. A very enjoyable experience. 10 stars!!! More
1st off do yourself a favor and filter on all of their one star reviews. You will see a clear pattern emerge. SPEEDCRAFT VOLKSWAGEN DOES NOT STAND BEHIND THE CARS THEY SELL OR THE SERVICES THEY PROVID one star reviews. You will see a clear pattern emerge. SPEEDCRAFT VOLKSWAGEN DOES NOT STAND BEHIND THE CARS THEY SELL OR THE SERVICES THEY PROVIDE. DO NOT BUY A CAR FROM THIS DEALERSHIP BUT PARTICULARLY DON'T BUY A CERTIFIED PREOWNED VEHICLE FROM THEM. READ MY REVIEW AND THE 1 STAR REVIEWS AND YOU WILL SEE WHY. If you want a reliable car DONT SHOP HERE!! If you want service that a company will stand behind DONT GET YOUR CAR SERVICED HERE! If you want to be treated with any respect whatsoever DO NOT STEP FOOT INTO THIS DEALERSHIP. I purchased a certified preowned 2018 Tiguan from Speedcraft. Had it serviced at Speedcraft. I had it serviced in December of 2024. I Was called by my service agent and told the car was all set and ready to go $1500 later. Drove it for 1 hour engine light goes on makes a funny sound upon starting. Had it towed back. AAA guy said when he tried to start it sounds and smells like there is no oil in it. (I had just paid for an oil change and multiple other repairs). Called Speedcraft a few days later and they said the oil (which they had just changed) had metal shavings in it and the motor was shot and it would be 15,000 for a new motor and turbo. I went in to talk to the service department about what happned. This car was purchased as a Certified Pre-Owned from Speedcraft and service exclusively at SpeedCraft including all oil changes being done within 200 miles of when they were due. The parts manager blamed us. She was rude and disrespectful. Including to my son who is a mechanic in the Navy and his girlfriend who was with us who is a mechanic in the Army. I asked to speak to the General Manager and the Service manager lied and said she was the general manager. I told her I was stopping payment on the charge. She said it was my fault and there was nothing she could do. By the way in addition to not standing behind their products or service be prepared to hear Speedcraft blame any problem with you car on you. They are never wrong in their minds and their products never fail in their minds. As I left the dealership the service managerapproached my car and banged on the window and said we won't release your car until you stop the stop payment. I spoke the the general manager who was at least polite but told me it was a problem with the car that Volkswagen built and to call Volkswagen Corporate. I spoke with them and they said it was a dealer problem. My daughter (a nursing student) went to get her belongings out of the car and was told they would only return her stethoscope but nothing else (clothes, etc) until we paid the bill for them destroying the car. They destroyed my car, took zero accountability. They still won't release my destroyed car to me. This is the single worst company I have ever dealt with. If you want horrible service, a bad product you have found your place. AVOID THIS DEALERSHIP AT ALL COSTS!!! More
Really friendly staff! Sean Yankocy was our salesperson. We went in to discuss purchasing a pre-owned VW, and after discussing finances, ended up trading in our GMC truck a Sean Yankocy was our salesperson. We went in to discuss purchasing a pre-owned VW, and after discussing finances, ended up trading in our GMC truck and left with 2 new jettas for the same monthly payment. Sean was great - completely no pressure, no rushing, listened to us 100%. When we decided on going forward they made the whole entire process very quick and painless. Would definitely refer Sean and Speedcraft to anyone. More
I found myself needing a new (used) car and after searching online I found two at different dealerships that I thought might work. I checked out both dealerships and test drove both cars - and either searching online I found two at different dealerships that I thought might work. I checked out both dealerships and test drove both cars - and either one would have worked for me. But what sold me was the professionalism and respect that I received from Shannon at Speedcraft compared to the other sales person at the other dealership. I can't recommend Shannon and the team at Speedcraft VW enough! Everyone was friendly, helpful, and made the entire experience one to remember. I'm sure I'll eventually need another car in the future. When I do, I'll be heading back to Speedcraft and will ask for Shannon. Thank you!! More
Recently I found my ideal car at speedway. Being an impatient women, I immediately drove to there to get my car. Daniel Burden is who I primarily worked with and I got to say I did not make Being an impatient women, I immediately drove to there to get my car. Daniel Burden is who I primarily worked with and I got to say I did not make things easy for him… I’m not an easy woman to deal with, especially when things don’t go perfectly. Dan was more than accommodating, kept excellent communication, and despite my demanding nature, he remained kind and patient. He bent over backwards and made everything I needed to happen, happen!! I highly recommend speedway and their amazing service. More
Friendly staff; Emile was my salesperson, highly recommend him! He was informative and friendly, even after I sent multiple emails with lots of questions! He was NOT a high pressure, pushy salesman. recommend him! He was informative and friendly, even after I sent multiple emails with lots of questions! He was NOT a high pressure, pushy salesman. I definitely recommend Emile Fafard! More
Big shout out to salesman Emile and manager Daniel! Both made the car buying process easy and quick. They listened carefully to what mattered to me, no pressure to do otherwise. I was driving a long di Both made the car buying process easy and quick. They listened carefully to what mattered to me, no pressure to do otherwise. I was driving a long distance to get what I wanted, and Emile stayed in touch with me the whole time, welcoming me to ask any question I had. Highly recommend! Thanks guys! More
I had an amazing experience leasing my 2021 Atlas from Speedcraft. Mark S and Daniel were great to work with, I can’t recommend this dealership enough! Fast forward a few months my car needed an unexpecte Speedcraft. Mark S and Daniel were great to work with, I can’t recommend this dealership enough! Fast forward a few months my car needed an unexpected service, Sue was easy to work with, super friendly and professional. So happy with Speedcraft! More
The whole team is fantastic! They are friendly, approachable, professional, and a true pleasure to work with 😄 Thank you for everything, Mark and Dan. You guys are WONDERFUL!!! approachable, professional, and a true pleasure to work with 😄 Thank you for everything, Mark and Dan. You guys are WONDERFUL!!! More