Speedcraft Acura

Experience with this dealership was amazing. It turned bad in the beginning but not anything that was the dealers fault the general manager Steve bent over backwards and met my every need in a timely mann bad in the beginning but not anything that was the dealers fault the general manager Steve bent over backwards and met my every need in a timely manner nothing but good things to say here I would strongly recommend this dealership and to work with Steve directly l More

Quick and painless Matt was very helpful and knowledgeable. Stress free atmosphere and they didn't keep me waiting for ever. Completed the purchase inside of an hour and Matt was very helpful and knowledgeable. Stress free atmosphere and they didn't keep me waiting for ever. Completed the purchase inside of an hour and a half. More

All talk no resolution This service department maybe good at regular maintenance stuff, you know where they can do mindless work but when it comes to warranty stuff as in my This service department maybe good at regular maintenance stuff, you know where they can do mindless work but when it comes to warranty stuff as in my case chasing rattles and fixing them you get all lip service but absolutely zero resolution. So people who sit in my car and multiple people have asked me why a car with less than 15,000 miles has rattles and creaking but when i brought it into service and i point out the rattles and creaks all i get is "oh i don't hear anything". More lip service are the excuses! For example Acura prohibits tint because the weight of the tint can cause windows to rattle". Seriously?! When i first went there the service manager Angelo Pari's words were "we do our very best Everytime" i definitely don't feel that was the case. Each time i got the car back i could still hear the rattles within my ride back home. But obviously they didn't hear anything. Again more lip service was "oh all Acuras have certain threshold when it comes to creaks and rattles and they are deemed normal". I mean i know Acura's quality has gone down but seriously when are rattles/creaks considered normal especially when my friends can hear then but magically the service techs, multiple service techs according to Angelo Pari's hear nothing. So in summary if you have any issues other than regular maintenance look elsewhere! Otherwise you may get more lip service and zero resolution More