Spartanburg Toyota

Stress FREE experience! I've never purchased a brand new vehicle from a dealership before so I was rather nervous with a few preconceptions about how the experience would be. I've never purchased a brand new vehicle from a dealership before so I was rather nervous with a few preconceptions about how the experience would be. From the moment I pulled into the parking lot I began to suspect that I was going to have a purchasing experience unlike any I've had before. My nervousness and preconceptions started to melt away when Dasha Dimitris met me at the door with a friendly smile and warm welcome which immediately put me at ease. Dasha got some details from me and set to work on the financial side of the deal. Once that ball was rolling, Dasha showed me the vehicle of my dreams! I was blown away at how knowledgeable he was about the vehicle, pointing out all the options and how they would suit my needs. Tony Jackson took out for my test drive and he was so kind and patient as I was a tiny bit nervous driving an unfamiliar vehicle. Upon our return Dasha went over the particulars of my financing and called my husband to confirm a few of his dream option requests. I left briefly and returned with my husband so we could sign the paperwork. My husband was so impressed at by the 4 Runner as it far exceeded his expectations as to the type and amount of vehicle we would be able to purchase. Dasha went over all the paperwork explaining it in a concise, easy to understand manner. This was truly a stress free purchasing experience due to the professionalism and knowledge of Dasha! Later after we drove home I received a text from Dasha asking if we were loving the 4 Runner! There were so many small details that overall just added to ease and comfort I felt while at Dave Edwards. Everyone was friendly and smiling. There was an absence of aggressive, pushy, slick "car salesman" attitude. The arrangement of the dealership with small tables and chairs in groupings vs cubicles felt much friendlier. The service area waiting room is unlike any I've ever seen before, comfortable seating, tvs, a cafe! I'm actually looking forward to my first oil change! I just can't say enough about how wonderful my experience was. I will definitely refer all my friends and family to Dasha, Tony, and Dave Edwards for an unforgettable purchasing experience. More

Tony Jackson I recently purchased a 2013 Highlander at Dave Edwards Toyota in Spartanburg, SC. Tony Jackson, our salesperson, worked diligently to find the car for I recently purchased a 2013 Highlander at Dave Edwards Toyota in Spartanburg, SC. Tony Jackson, our salesperson, worked diligently to find the car for my family to include type of car, color and our other requests even to include price. He walked me through every step of the finance process so that I understood every detail....was the best experience I have ever had when purchasing a car! More

excellent attention and listened to what my needs were. Very little negotiating and compared with other dealers to make sure I received a great price. Very little negotiating and compared with other dealers to make sure I received a great price. More

Very bad financing experience, poor communication, not professional in dealing with issue. Took 6 days to resolve the problem, but got it worked Out in the end. professional in dealing with issue. Took 6 days to resolve the problem, but got it worked Out in the end. More

Purchased a new car from Dave Edwards through Truecar.com. Got a great price, which they honored, without playing any games (unlike other dealers I contacted through Truecar and directly). They Truecar.com. Got a great price, which they honored, without playing any games (unlike other dealers I contacted through Truecar and directly). They were friendly and helpful--spent a lot of time showing us the car, and even set up the bluetooth connection with my wife's phone before we left the lot. Overall, one of the best experiences I have had buying a car. Highly recommended. More

Went in to buy an extended service contract for my vehicle which was nearing the end of its factory coverage. The woman was almost too kind. Later I learned why. She told me she was "taking care of a vehicle which was nearing the end of its factory coverage. The woman was almost too kind. Later I learned why. She told me she was "taking care of a good consumer" and only up charging me 1 dollar over their cost for the plan. When I went home I priced the same plan online through toyotas eonline site and found out that her dollar markup was more like a THOUSAND DOLLAR MARKUP!!! BEWARE OF THESE PEOPLE WHO SMILE FRIM EAR TO EAR AS THEY STAB YOU IN THE BACK. More

We came into the dealership, met our dealer first over We came into the dealership, met our dealer first over the phone, then in person. He worked hard for us to get us the best price and the best money f We came into the dealership, met our dealer first over the phone, then in person. He worked hard for us to get us the best price and the best money for our trade. On the flip side, they will sell you "extras" that you don't need to make back the money they discounted for you. They talk fast and deceive you in the end so your initial negotiated price will double!! I will say, I was so caught up in their fast talk that I didn't realize until after I left that I had just been robbed. Luckily we were able to cancel many of those extended warranties and insurance that totaled to about $8k added to our loan. One thing that we couldn't cancel was the $800 that we paid for "First Place Finish" aftermarket wax that we thought was Toyoguard. One word , deception. What happened to truly honest dealerships? More

I went to the dealership and traded them a 2001 celica because I wanted a 4 door car for my little girl. A month later and $2000. In gas I had to return the car because oil was leaking out of coils. They because I wanted a 4 door car for my little girl. A month later and $2000. In gas I had to return the car because oil was leaking out of coils. They were hateful and ran me off with a car I did not eben get to pick out for $2500 I gave them . All in all they got a free celica. More

I went to Dave Edwards Toyota because I was treated extremely rudely by the dealership on Laurens Road. (Toyota of Greenville). Run away from that place quickly! I drove to Spartanburg from Greenville extremely rudely by the dealership on Laurens Road. (Toyota of Greenville). Run away from that place quickly! I drove to Spartanburg from Greenville to visit Dave Edwards. When I walked in I was greeted by Dale, who ask me what I needed. I told him I wanted to buy a car. He escorted me to his desk and the hunt was on. As you know, because of the circumstances in Japan, Japanese cars that provide good mpgs are really scarce. I told Dale what I was looking for, pretty much in detail. Because of the shortage it took about 2 hours to find the car. Needless to say, I was ecstatic! Car found, options I needed and even the color I wanted. AMAZING! They actually found one. The next day my husband and I when in, negotiated a price and received a very fair offer for our trade. The car was in another state, and it took a few days to get it to Spartanburg. (3 days). I have not picked the car up yet (will today) and am anticipating a smooth, seamless pick up of the car. Yea, Dave Edwards for locating the car with the options we wanted and even the color of our choice. Definitely recommend this dealership. I only hope the service department is as good as the sales department. More

I visited the dealership on 4/18/11 from a sales adverstisement. My follow up visit was the following Fri morning. The sales assoc Randy was not in and Steve agreed to assist with the process. Steve adverstisement. My follow up visit was the following Fri morning. The sales assoc Randy was not in and Steve agreed to assist with the process. Steve was asking all the right questions to fit my driving needs. As most buyers would agree, price/quality was my concern. Steve understood my concerns and walked me to the options I was looking for. The negotiation for trade and price started, I did not feel he was on the other side of the table in an adversay role. I explained my needs and wants and he was aggressively trying to fill them during the process of closing the sale. Upon reviewing the numbers, I felt that I was treated more than fair during this process. The car drives good and I am overall pleased with the expirience and would recommend Steve and Randy to my family or friends. More