Spartanburg Toyota
Spartanburg, SC
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Tony Jackson I recently purchased a 2013 Highlander at Dave Edwards Toyota in Spartanburg, SC. Tony Jackson, our salesperson, worked diligently to find the car for I recently purchased a 2013 Highlander at Dave Edwards Toyota in Spartanburg, SC. Tony Jackson, our salesperson, worked diligently to find the car for my family to include type of car, color and our other requests even to include price. He walked me through every step of the finance process so that I understood every detail....was the best experience I have ever had when purchasing a car! More
excellent attention and listened to what my needs were. Very little negotiating and compared with other dealers to make sure I received a great price. Very little negotiating and compared with other dealers to make sure I received a great price. More
Very bad financing experience, poor communication, not professional in dealing with issue. Took 6 days to resolve the problem, but got it worked Out in the end. professional in dealing with issue. Took 6 days to resolve the problem, but got it worked Out in the end. More
Purchased a new car from Dave Edwards through Truecar.com. Got a great price, which they honored, without playing any games (unlike other dealers I contacted through Truecar and directly). They Truecar.com. Got a great price, which they honored, without playing any games (unlike other dealers I contacted through Truecar and directly). They were friendly and helpful--spent a lot of time showing us the car, and even set up the bluetooth connection with my wife's phone before we left the lot. Overall, one of the best experiences I have had buying a car. Highly recommended. More
Went in to buy an extended service contract for my vehicle which was nearing the end of its factory coverage. The woman was almost too kind. Later I learned why. She told me she was "taking care of a vehicle which was nearing the end of its factory coverage. The woman was almost too kind. Later I learned why. She told me she was "taking care of a good consumer" and only up charging me 1 dollar over their cost for the plan. When I went home I priced the same plan online through toyotas eonline site and found out that her dollar markup was more like a THOUSAND DOLLAR MARKUP!!! BEWARE OF THESE PEOPLE WHO SMILE FRIM EAR TO EAR AS THEY STAB YOU IN THE BACK. More
We came into the dealership, met our dealer first over We came into the dealership, met our dealer first over the phone, then in person. He worked hard for us to get us the best price and the best money f We came into the dealership, met our dealer first over the phone, then in person. He worked hard for us to get us the best price and the best money for our trade. On the flip side, they will sell you "extras" that you don't need to make back the money they discounted for you. They talk fast and deceive you in the end so your initial negotiated price will double!! I will say, I was so caught up in their fast talk that I didn't realize until after I left that I had just been robbed. Luckily we were able to cancel many of those extended warranties and insurance that totaled to about $8k added to our loan. One thing that we couldn't cancel was the $800 that we paid for "First Place Finish" aftermarket wax that we thought was Toyoguard. One word , deception. What happened to truly honest dealerships? More
I went to the dealership and traded them a 2001 celica because I wanted a 4 door car for my little girl. A month later and $2000. In gas I had to return the car because oil was leaking out of coils. They because I wanted a 4 door car for my little girl. A month later and $2000. In gas I had to return the car because oil was leaking out of coils. They were hateful and ran me off with a car I did not eben get to pick out for $2500 I gave them . All in all they got a free celica. More
I went to Dave Edwards Toyota because I was treated extremely rudely by the dealership on Laurens Road. (Toyota of Greenville). Run away from that place quickly! I drove to Spartanburg from Greenville extremely rudely by the dealership on Laurens Road. (Toyota of Greenville). Run away from that place quickly! I drove to Spartanburg from Greenville to visit Dave Edwards. When I walked in I was greeted by Dale, who ask me what I needed. I told him I wanted to buy a car. He escorted me to his desk and the hunt was on. As you know, because of the circumstances in Japan, Japanese cars that provide good mpgs are really scarce. I told Dale what I was looking for, pretty much in detail. Because of the shortage it took about 2 hours to find the car. Needless to say, I was ecstatic! Car found, options I needed and even the color I wanted. AMAZING! They actually found one. The next day my husband and I when in, negotiated a price and received a very fair offer for our trade. The car was in another state, and it took a few days to get it to Spartanburg. (3 days). I have not picked the car up yet (will today) and am anticipating a smooth, seamless pick up of the car. Yea, Dave Edwards for locating the car with the options we wanted and even the color of our choice. Definitely recommend this dealership. I only hope the service department is as good as the sales department. More
I visited the dealership on 4/18/11 from a sales adverstisement. My follow up visit was the following Fri morning. The sales assoc Randy was not in and Steve agreed to assist with the process. Steve adverstisement. My follow up visit was the following Fri morning. The sales assoc Randy was not in and Steve agreed to assist with the process. Steve was asking all the right questions to fit my driving needs. As most buyers would agree, price/quality was my concern. Steve understood my concerns and walked me to the options I was looking for. The negotiation for trade and price started, I did not feel he was on the other side of the table in an adversay role. I explained my needs and wants and he was aggressively trying to fill them during the process of closing the sale. Upon reviewing the numbers, I felt that I was treated more than fair during this process. The car drives good and I am overall pleased with the expirience and would recommend Steve and Randy to my family or friends. More
On March 11th, 2011 I initiated a TrueCar price quote for On March 11th, 2011 I initiated a TrueCar price quote for a 2010 Toyota Corolla LE for zip code 29681, and came up with a price quote for $13,273 fo On March 11th, 2011 I initiated a TrueCar price quote for a 2010 Toyota Corolla LE for zip code 29681, and came up with a price quote for $13,273 for Dave Edwards Toyota in Spartanburg, South Carolina. I got a call from Dave Edwards Toyota within 2 hours and spoke to Dave Listul, who is an internet salesman at the dealership. Dave told me on March 11th they had one 2010 Toyota Corolla LE left, and we agreed upon $14,322 for the out the door price including all fees and taxes. I told Dave I'd be in the next morning to buy it (we spokeabout this at around 6:45 PM, the dealership closes at 7:30PM, but I called again at 7:28PM to ask what time I could come in). Since Sparanburg is about a 30 minute drive, I decided it would be best to wait till the morning and ensure the dealership wouldn't close before I got there. The next morning, Saturday March 12,2011, I arrived at Dave Edwards Toyota at around 9:30, only an hour after they open. I walked into the dealership building, and asked for Dave Listul. Dave greeted us, and lead us to his desk. He began working on his computer, and then said they had sold the last 2010 Corolla the night before. I asked how they sold it in a mere 2 minutes before closing, and why he didn't call me Dave acknowledged that he knew I was coming in and the car was not here, but he claims no one is at fault. I responded by telling him I was specifically looking for a 2010 corolla because of the great prices, but would buy any 2010 or 2011 corolla if he could get to that price. He said no, I got up to leave and said "have a good day." Before getting to my car, Dave ran out to the parking lot and said maybe he could find a deal on a 2011 model. I knew the price couldn't match, but he said he could do it. He ran back in, and tried to trick me by saying he could sell it for under $14,000. I asked him how much it would be after all fees and tax, and he said around $15,700. In summary, I drove over an hour today to get to a Toyota dealership, to buy a car at a price we had agreed on and was guaranteed by TrueCar/Zag, only to be told it was sold in 2 minutes before closing time, they didn't have enough models, and it wasn't wrong not to inform me because a $1,400 price difference is a deal-breaker. I'm still in the market for a new car, but I'm not sure I could buy a Toyota again,I'm very disappointed in the bait and switch tactics used by Dave Listul of Dave Edwards Toyota, and hope some action will be taken More