Spartanburg Chrysler Dodge Jeep

I am new to the area and I was recommended this dealership. Red was my sales person and everything went smoothly until it was time to get things that I was verbally promised. I guess you can say th dealership. Red was my sales person and everything went smoothly until it was time to get things that I was verbally promised. I guess you can say the old adage is true “ don’t believe it is going to happen until you get it in writing.” After two months of waiting for stuff, I’m giving up. Thanks for nothing. I will take my business somewhere else. More

Great service, I called about an unscheduled oil change and Lisa got me in and out in just 90 minutes, faster than they said it might take on a busy day. and Lisa got me in and out in just 90 minutes, faster than they said it might take on a busy day. More

I always get great customer service and speedy work done by the dealership. Advisor. Lisa took extra special care of me this last time. Did a wonderful job taking care of getting my truck ready for me. She by the dealership. Advisor. Lisa took extra special care of me this last time. Did a wonderful job taking care of getting my truck ready for me. She provided awesome customer service.!! More

Did a great job. It was a major engine repair. It took 10 days. 4 of those days were weekend. 4 were dealing with MOPAR extended warranty which covered the entir It was a major engine repair. It took 10 days. 4 of those days were weekend. 4 were dealing with MOPAR extended warranty which covered the entire repair. We have been driving it for several days and all is good including much better fuel mileage. My RAM has a similar problem, I'll be taking it to them too. Unfortunately it is not under warranty. So repair should be much faster. Both vehicles have 199k on them. More

Great dealership the sales guy was the best. He answered all our questions and was a pleasure to talk with He answered all our questions and was a pleasure to talk with More

Have been wanting a keep wrangler for several years now but I was about to give up because of salesman issues. I was working out of town and just happened to call Spartanburg and man what a difference!! Ge but I was about to give up because of salesman issues. I was working out of town and just happened to call Spartanburg and man what a difference!! George answered the phone and made it happen…he’s absolutely the best salesman I’ve ever dealt with, he was true to his word and straight up with me! I live in Kentucky and would gladly drive back to do business with them. Thanks again George, love my jeep!! More

Hugo and Noah are great, 10 out of 10 recommend. Chad is awesome too, he will follow through on what he tells you. Chad is awesome too, he will follow through on what he tells you. More

Extremely disappointing they sent me a review for my opinion and when I provided it to them the Brian from the service department inform me that his managers and Wes decided not to bring the card to the opinion and when I provided it to them the Brian from the service department inform me that his managers and Wes decided not to bring the card to them because of the review that I gave them. I was always under the understanding that a survey is to improve service not to get rid of the customer. More

We purchased a 2023 Gladiator and got shafted trading in a 2017 Jeep. Needing a profit margin of over 10K on a 20K trade-in is a bit ridiculous to manipulate customers into! Keep that in mind when you purch a 2017 Jeep. Needing a profit margin of over 10K on a 20K trade-in is a bit ridiculous to manipulate customers into! Keep that in mind when you purchase a vehicle here. Hugo was great...Brad (finance manager?) not so much. He just stacked up the excuses and deception tactics to keep the trade in value low. Because max profits matter with this dealer, not repeat customers. After trying to get 22k min. for a 46,000 mile, mint condition Jeep, but were told it won't sell due to RHD, shown false black book values, no one buys purple vehicles, it will have to go to auction, we'll be lucky to sell it for $23,000 maybe $24,000. Service will charge us $2,000 to condition it and on and on (It needed nothing done). We settled for 20K and that was like pulling teeth, Brad started at 17K max. They turned around and posted it for sale for $30,500 (but advertised as discounted by $2,000 from $32,500. It didn't cost that when we bought it new in 2017!) LOL. They sold it in a week. Good for them. I understand a dealer making about 4K on a deal, but flat out lying to customers to make 10K on a 20K trade in!? And dealers wonder why people aren't buying vehicles anymore and lots are full. Maybe people are tired of being lied to and manipulated? Yes, it is my fault for not walking out...I should have walked when we first entered and they told us the truck we're looking at is $1,000.00 more than they are advertising online. Of course once shown the online price, it's corrected. Same thing happened to us with this dealer before, but we tried to give them another chance. Voiced our concerns to customer service, they simply didn't care and had our salesperson call us. The issues had nothing to do with him. Why isn't management contacting me? Customer service emailed me after making a negative google review stating they would, but it never happened. They know they burned us on trade-in, we'll just never do business here again. The sad thing is they may have made a couple thousand more by being deceptive, but it will cost them much more in lost sales referrals we would have sent them. We just hope others reading this will consider another dealership with more honest sales practices. More