
Spanos Motors
Daytona Beach, FL
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Customer Service Don't even think about using this dealer ! I tried for over 2 weeks to buy a car and could not get a response from them. Look somewhere else if you wa Don't even think about using this dealer ! I tried for over 2 weeks to buy a car and could not get a response from them. Look somewhere else if you want good customer service. I have had over 50 cars in my career and this is the worst dealer I have worked with. More
Deceptive, unprofessional We were interested in a used vehicle we saw on their internet site. We live an hour away so we called first to verify the vehicle was still available We were interested in a used vehicle we saw on their internet site. We live an hour away so we called first to verify the vehicle was still available. We spoke to Jack who told us the vehicle was available. We asked what time they would be there to & told him we were headed there from our city. Got to the dealership and Jack informed us the vehicle was not there & had been given out as a loaner to someone who had a car in service. Wasted an hour trip with two children in tow. Jack should have been more professional and thoughtful when telling us the car was available especially knowing we were headed there. Guess he thought once he got us there he'd talk us into another car. No thanks. I prefer people who respect my time. More
Seriously deficient customer service On the strength of this dealership's promises at the time of purchase, I gave a good review. However, they have failed to follow through on their prom On the strength of this dealership's promises at the time of purchase, I gave a good review. However, they have failed to follow through on their promise and I feel sufficiently aggrieved to rewrite my original review. After discovering that a part was not working on the car, the dealership informed me that the part had been ordered and would be sent to me for local installation once it arrived. That was the last I heard until I called several weeks later to enquire. My calls were never returned. In the end I asked to speak to someone in authority to whom I explained the situation. He said that to his knowledge no part had been ordered but he would check and get back to me that day. He never did nor did he respond to my two subsequent emails. In the end I contacted the sales person who undertook to check it out. At the time of writing I am still waiting for the courtesy of a report. More
Many Thanks! I'd like to thank Spanos and Roberto for an easy transaction. We were especially pleased with the condition of the vehicle when it was delivered. Al I'd like to thank Spanos and Roberto for an easy transaction. We were especially pleased with the condition of the vehicle when it was delivered. All items discussed were accomplished! We drove the C 300 over 800 miles back to Virginia and it performed flawlessly. Thanks to all! More
YOLO65 Quality, low-mileage vehicles...Spanos Motors put luxury within my reach with this select pre-owned vehicle. They took care of finding the hidden gems Quality, low-mileage vehicles...Spanos Motors put luxury within my reach with this select pre-owned vehicle. They took care of finding the hidden gems; all I had to do was choose one! My sales advisor ( Ralph Jimenez) is a true gentleman...changed my whole perception of what a "used car salesman" could be. More
Great Day in Daytona Beach I call it a great day because when you get MORE then what you expect that makes for a great day. The car was all that it was pictured as and more. I call it a great day because when you get MORE then what you expect that makes for a great day. The car was all that it was pictured as and more. The little things that needed attention are ALL being taken care of and even other little things that Steve Radican noticed that I didn't were addressed and being taken care of as well. Because Steve wanted to make it all right, and because it was going to take longer and so we would not have to make another trip, arrangements are being made to deliver our 2006 Audi A4 right to our door step which is over 50 miles away. Now that is REAL Service..tks STEVE. More
Best dealership in Central Florida Spanos was patient with us especially in the amountof times we kept returning to the showroom looking for the perfect car. Never did they push or hara Spanos was patient with us especially in the amountof times we kept returning to the showroom looking for the perfect car. Never did they push or harass us into buying anything we were not interested, I would recommend this dealership to anyone as I am already. More
BMW 335is Awsome Went with low possability of getting what I wanted, Steve made it happened and left with an awsome and rare 2011 BMW 335is Thanks Steve for the attent Went with low possability of getting what I wanted, Steve made it happened and left with an awsome and rare 2011 BMW 335is Thanks Steve for the attention and diligence for which you handled my purchase and also your finance Deparment for easy and quick paperwork again thanks to all at Spanos. More
DO NOT PURCHASE A VEHICLE HERE Do your research first. Horrible experience. Do not sign any paperwork unless you are certain you want to buy the vehicle!!! You have been warned. Do your research first. Horrible experience. Do not sign any paperwork unless you are certain you want to buy the vehicle!!! You have been warned. More
Great Follow-Up to an Issue A mistake was made calculating the taxes and tag fees requiring me to use out of pocket monies to do so and we were promised a second working key fob. A mistake was made calculating the taxes and tag fees requiring me to use out of pocket monies to do so and we were promised a second working key fob. Initially due to personnel changes I was unable to contact someone to work this issue. I have since received a phone call for Eli with Spanos, very helpful and we are now working this issue with the taxes and the key fob. On occasion there are mistakes made with anything, business not being an exception, I believe this was an honest mistake that happened during personnel turnover and Eli and Spanos are now in good faith addressing these issues. We were happy when we left the dealership and we are happy again that this is being addressed. Thank you Eli and Spanos. More