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Spangler Subaru
Johnstown, PA
378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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378 Reviews of Spangler Subaru
November 27, 2018
Great customer service Jeff and Jim the service writers were very helpful with what I wanted. They answered all the questions I had about my Subaru. Scheduled my service rig Jeff and Jim the service writers were very helpful with what I wanted. They answered all the questions I had about my Subaru. Scheduled my service right away. Then I had questions about an extended wararranty and they introduced me to Denise who was also very helpful. Also spoke to Jared about some of the options on my car. He was a lot of help. More
by JPRICE65
Verified CustomerEmployees Worked With
Jim Jeff Ott Pete. Denise Diehl, Jared Matson
November 27, 2018
Always teliable Worked me in because I managed to have two cars out of inspection. I thought there was a month leeway after it was due. When I called they were full f Worked me in because I managed to have two cars out of inspection. I thought there was a month leeway after it was due. When I called they were full for a week, but when I said about my dilemma, they “worked me in.” I am extremely grateful! More
by se6kids
Employees Worked With
Service people
November 27, 2018
Content Had a remote starter installed. Quick job. Works well, but wish that it worked with existing FOBs and that it didn’t shut the car off when I open the Had a remote starter installed. Quick job. Works well, but wish that it worked with existing FOBs and that it didn’t shut the car off when I open the door. More
by dwirfel
Employees Worked With
Jeff
November 27, 2018
Inspection and service Service was fast and thorough. Service agent even helped to extend the period of an oil change to save a little money. Coffee was warm Service was fast and thorough. Service agent even helped to extend the period of an oil change to save a little money. Coffee was warm More
by JBODEROCCO
Employees Worked With
Do not remember , Mike Burnheimer
April 25, 2017
RUDE PEOPLE The people in this place is extremely rude! They called me oriental and told me to get out simply because I'm trying to buy a part for my STI and t The people in this place is extremely rude! They called me oriental and told me to get out simply because I'm trying to buy a part for my STI and they insist I must service there in order to buy parts. Preposterous. People here are either uncivilized or racist (or both). Funny the last time I've checked Subaru is a Japanese company. More
by Charlie Cheng
Employees Worked With
Spangler
April 25, 2017
Unprofessional and unfriendly. I took the car here for an alignment after putting coilers on my Hawkeye WRX. After the alignment I found out both the front and rear camber is not I took the car here for an alignment after putting coilers on my Hawkeye WRX. After the alignment I found out both the front and rear camber is not corrected aligned. The rear passenger wheel looks like it has a 5 degree angle towards the outside. So I went back in and confronted them about this and they said it is probably my control arm (which I have replaced, alongside with tie rod ends, sway bar and end links), I said no I just replaced them couple weeks ago they said "well there's nothing we can do because this is the part that needs to be fixed." All they care about is my money they have no ethics. I got my OEM Control Arms (pair) for 150 and they said it will cost 1500 to replaced the fronts (!!!). Summary, Outrageously Exorbitant Price for Parts Repair that either is not necessary or they broke on purpose. More
by Tomoyuki Saki
Employees Worked With
Tom
November 24, 2016
Never had a car sales experience like this! GREAT!!! Spangler gave us the BEST DEAL, Mark took time to explain all the details of our Forester inside and out. We were treated like royalty. Everyone ther Spangler gave us the BEST DEAL, Mark took time to explain all the details of our Forester inside and out. We were treated like royalty. Everyone there was so very kind and they continue to make sure we are satisfied long after the sale is over. This is a WOW dealership! More
by butcjpase
Employees Worked With
Mark
May 11, 2016
Easy car purchase! My son was in the market for a new car as his older model car was beginning to "nickel and dime" us to death. Subarus were recommended to us as a very My son was in the market for a new car as his older model car was beginning to "nickel and dime" us to death. Subarus were recommended to us as a very reliable choice by a friend of the family who also highly recommended Spangler Subaru in particular due to her long association with them for multiple car purchases over the years.So we began our research. Wanting to make the purchase in a relatively short time-frame, we shopped online first, checked ratings on the used cars that were available at the time. We made an appointment with a sales rep who greeted us warmly despite the fact that we were a few minutes late. He was very patient with our questions. the entire staff treated us very well, offering us something to drink and a comfortable place to talk privately as we made our decision.We received a great price on the car and a fair price for our trade-in as well. they took the initiative to contact our insurance agent with the new car information and spent alot of time introducing my son to all the bells and whistles inside the car. Overall, it was a very pleasant experience and not stressful at all. I would definitely consider Spangler Subaru as my first choice for my next car. More
by Shelley Peruso
Employees Worked With
Jared
