Southwest Kia of Rockwall

I have been buying cars for 40 years. I drove Cadillacs for years but visiting Southwest Kia in Rockwall was the best auto buying experience I have ever had. The sales people went out of their pay to get t for years but visiting Southwest Kia in Rockwall was the best auto buying experience I have ever had. The sales people went out of their pay to get the car we wanted from another store, had all my paper work ready with the credit approvals done. They offered a fair price forour trade-in and sold us a great late model low milage car for our college daughter. The credit manager, Bill did a great job and we were in and out of his office in 20 minutes. That's how it should be done, not nichol-diming customers to stupid extras. Being a very critical person and having "fought" the car wars before I was shocked. If I can I will always return to Southwest Kia for all my car or truck needs, new or used. I highly recommend this dealership especially the Rockwall location. I am sure the entire company shares the same attitude for customer service. Well done. I will recommend this dealership to family and friends because I know they will not embarass me. Thanks, Roger More

I had been new car shopping for about a month, trying to find the right car for me. We bought a new Kia in 2007 and have been very satisfied with it, so after driving tons of cars and talking to numerous de find the right car for me. We bought a new Kia in 2007 and have been very satisfied with it, so after driving tons of cars and talking to numerous dealerships, I decided to check out the closest Kia dealership to my house. I walked in and met salesman David Thompson. He took the time to listen to my wants and needs, and treated me with a great deal of respect. I told him I was not going to be buying tonight, that I was just trying to find a car to consider. Nevertheless, he was very helpful with all my questions and made sure I was able to drive and inspect several vehicles. When I left the dealership without buying, he did not try to pressure me or force a car on me...and I really appreciated that! After thinking about it over the weekend, I went back last Monday night, with my wife this time, to look and drive again and hopefully make a purchase. Again, David was very patient, respectful and helpful. Once I decided on the car I wanted, we had some quick negotiations and got the deal done. The sales manager's name is Paul. He was easy to work with. Gary Guyette is the finance guy there, and he was easy to deal with too. I drove away with my Kia Forte Koup...and even though its only been a week, I must say that I love the car. As a part of the deal, the dealership was going to tint my windows, so I came back the next morning. The service department manager, Chris, took great care of me and they did an outstanding job. While waiting for the tint to get done, David Thompson met with me again and made sure I knew all about all the features of the car and how to operate everything. Based upon my experience with the dealership, I would not hesitate to recommend them to my friends. More

They were helpful but never pushy! They didn't play "car salesman games" with me, just gave me the facts and let me do what I needed to do. I did buy the car and I am very pleased! "car salesman games" with me, just gave me the facts and let me do what I needed to do. I did buy the car and I am very pleased! More

David's level of service was great from the beginning. I started the process on the online, and was contacted within a hour. He listened to all of my requirements for getting a new car. Once my schedule a started the process on the online, and was contacted within a hour. He listened to all of my requirements for getting a new car. Once my schedule allowed for me to go to the dealer, I was greeted by a friendly atmosphere. David was open and honest about the process. After much thought my husband and I decided on the Kia Rio, of course it was close to closing time, but never did anyone ever make me feel rushed. Thanks to Paul, Bill, Kathy and David himself I was able to drive my new car home that night. Thank you all for staying late that day. I have already made one referral who purchased a Kia Rio, and will continue to share my experience with my friends and neighbors. More

In searching for a new car at Southwest Kia Rockwall, my wife and I were treated with customer care. Everyone at the dealership were very respectful, friendly and provided us with the right information we n wife and I were treated with customer care. Everyone at the dealership were very respectful, friendly and provided us with the right information we needed in buyin a new Kia Sorento, a car we have never owned before. The salesman, David Thompson, was a professional. He was very knowlegeable about all aspects of the Sorento Kia and he explained it well. He never used any pressure tactics and we felt comfortable through the whole process of buying a new Kia Sorento. We were totally satisfied when the transaction was completed and drove away from the dealership a happy couple in our new Kia Sorento. Thanks to all at Southwest Kia of Rockwall for their service and a job well done. We will recommend their business to others. More

I did'nt feeled pressured during my visit. David took the time to explain every feature on the SUV and was very friendly.Even after the purchase, he went beyond my expectations. time to explain every feature on the SUV and was very friendly.Even after the purchase, he went beyond my expectations. More

Wow!! The best car buying experience EVER! Gary was extremely helpful, listened to what we wanted and needed & sent us home in a new car, with a great price, within a couple of hours!! He should get a extremely helpful, listened to what we wanted and needed & sent us home in a new car, with a great price, within a couple of hours!! He should get a promotion! More

This is actually the second KIA that I have purchased in less than one year. My first purchase was a KIA Forte, and the second purchase was a KIA Sorento. My husband and I were both very pleased with the less than one year. My first purchase was a KIA Forte, and the second purchase was a KIA Sorento. My husband and I were both very pleased with the whole purchase process...both David and Tony were very professional and helpful and addressed all of our questions and concerns. I would definitely recommend KIA Rockwall for anyone looking for a car that has great features, warranty and awesome mpg! More

Great customer service. Was easy to deal with and made my first car buying experience great. A lot of great looking cars to offer. Very pleased! first car buying experience great. A lot of great looking cars to offer. Very pleased! More

Over the last ten months we have bought 3 Kia vehicles from Southwest Kia of Rockwall - all 3 times we dealt with Gary Guyette. Everyime we went, we were made to feel very welcome, and Gary was always ble from Southwest Kia of Rockwall - all 3 times we dealt with Gary Guyette. Everyime we went, we were made to feel very welcome, and Gary was always ble to come through for us on the deals we were looking for. I'm not only sold on KIA as one of the only cars I'llstick with, but as long as I can deal with Gary, he will always get our business. He treats you well, and treats you right. More