Southwest Kia Mesquite - Service Center

When I drove in no one came to my car to help and this upset me.Then Mr. Michael Sierra came. Because of his mannerism and concern for me and my car, it helped me change my opinion. Service, time, friendl upset me.Then Mr. Michael Sierra came. Because of his mannerism and concern for me and my car, it helped me change my opinion. Service, time, friendliness were great. Price- a little high for me. More

Mr Sierra has provided great customer service. Not only has he provided it but everytime I come to get my KIA serviced he is always there to greet me with a smiling face and willing to make sure I am compl has he provided it but everytime I come to get my KIA serviced he is always there to greet me with a smiling face and willing to make sure I am completely happy before leaving the dealership. I would recommend his services as well as the KIA dealership to anyone! More

I HAVE TOLD A COUPLE OF MY FRIENDS ABOUT THE SERVICE AT THE DEALERSHIP,EVERYONE ONE IN THAT DEPARTMENT WHERE VERY NICE AND FRIENDLY EVERYTIME I WOULD GO IN THERE. MIKE ESTRADA WAS REALLY HELPFUL EXPLAININ THE DEALERSHIP,EVERYONE ONE IN THAT DEPARTMENT WHERE VERY NICE AND FRIENDLY EVERYTIME I WOULD GO IN THERE. MIKE ESTRADA WAS REALLY HELPFUL EXPLAINING EVERYTHING TO ME BEFORE THEY DID ANY WORK ON MY CAR. AND IF THEY HAD A PROBLEM HE WOULD CALL ME BEFORE THEY DID ANYTHING ELSE TO THE CAR. AND I WILL KEEP TAKING MY CAR TO SW KIA FOR SERVICE. More

My experience was pleasant because Gary Wells was nice and answered my questions. Even though I did not expect to pay as much as I will be paying today, the auto work is necessary. He told me what was nee and answered my questions. Even though I did not expect to pay as much as I will be paying today, the auto work is necessary. He told me what was needed. He was very genuine and helpful. I am glad that I received a flier in the mail. More

I have taken my vehicle to the dealership for all service since I purchsed it and have always been satisfied with my experience. Within the past several visits, I have had the pleasure of working with Gary since I purchsed it and have always been satisfied with my experience. Within the past several visits, I have had the pleasure of working with Gary Wells. He is very friendly and attentive to my needs. He always explains what service is being performed and as a woman, I feel very comfortable with his word and what he says. I would recommend this dealership to others. More

I'm writing to share details regarding the service I received when my car was in for service when it was flooded at my place of employment. The service team was exceptional in keeping me informed as to received when my car was in for service when it was flooded at my place of employment. The service team was exceptional in keeping me informed as to the status of things on the repair. The time my car was in the shop was right on as far as how long they told me it would take to repair it. They were really helpful. I would recommend this service team to anyone with a Kia. Specifically, I would recommend my friends to speak to Gary Wells for their service needs. He is at Southwest Kia-NW on Northwest Hwy. More

Really no words to explain because the experience was Really no words to explain because the experience was above the words.committed service team, dedicated technicians , reasonable price etc. makes me Really no words to explain because the experience was above the words.committed service team, dedicated technicians , reasonable price etc. makes me to choose southwest Kia dealer in northwest hwy for our car & for our friends.especially my service advisor Mr. Michael Sierra is committed to make sure the job is finished properly at the promised time. More

Gary provided excellent customer service when I brought my car into the dealership. He was very professional and honest. He took great care of my car, and I really appreciated it. He kept me informed of th my car into the dealership. He was very professional and honest. He took great care of my car, and I really appreciated it. He kept me informed of the service being done on my car throughout my whole visit. More

Gary has always been accessible, profession, reliable and friendly when I bring my vehicle in for service. He makes sure I get everything I need at each visit, and offers recommendations to keep my SUV in th friendly when I bring my vehicle in for service. He makes sure I get everything I need at each visit, and offers recommendations to keep my SUV in the best possible shape at all times. He does a great job, and I appreciate him! More

I have purchased many vehicles from other dealerships and not once has a dealership been as friendly and caring as Southwest KIA of Dallas. I have always been treated with the utmost respect and when I had not once has a dealership been as friendly and caring as Southwest KIA of Dallas. I have always been treated with the utmost respect and when I had issues they took care of it in a timely manner. I would recommend this dealer to anyone. More