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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.6
735 Reviews

735 Reviews of Southwest Kia Mesquite - Service Center

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May 13, 2017

Service and reps out of sight Every time we have come in for service our experience has been exceptional. Gary Wells and Craig know what they are doing and are extremely helpful e More

by lmbmbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wells, Craig
May 17, 2017 -

Southwest Kia - Mesquite responded

Gary and Craig are a great team and have been doing this for years for many customers, so glad you were able to experience them. Thank you for your feedback and we hope to see you again soon.

May 10, 2017

Awesome Experience I am a first time car buyer and they worked with me to get the car of my dreams and I would recommend everyone to shop with southwest kia. More

by kaprecia12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Burns
May 17, 2017 -

Southwest Kia - Mesquite responded

Congrats on your first car purchase! So glad we were the lucky dealership to help you get into what you wanted! Let us know if you have any questions or concerns! Thank you for your feedback!

May 08, 2017

Purchase of Vehicle and First Service Appointment Both the purchase of my new Kia and the first service appointment were very pleasant experiences. Ash, Ivan, Carter and Heather are great assets to y More

by Carol Mulkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings and Carter Macey, Ivan Navarrete, Ash Chowdhury
May 17, 2017 -

Southwest Kia - Mesquite responded

Thank you for your positive feedback! That trio makes for a great customer service team if I've ever seen one!

May 08, 2017

Service and bought truck Best Service and helpful staff. Clean up of car was great. Resolved problem of missing flat tire fixing system. Juan was great in truck sales More

by Leonard Holt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stanton
May 17, 2017 -

Southwest Kia - Mesquite responded

So glad you got to see the best of what we have to offer! Mike has been helping people for years with us, and we're happy to have him. Juan is an EXPERT Truck Salesman and salesman in general, he will always find the best deal for you. Thank you for your feedback.

May 02, 2017

Excellent customer service As always my advisor Gary Wells was very friendly, informative, enthusiastic. He informed me of any issues with my vehicle and took his time with ex More

by V_Wheaton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wells, Gary
May 17, 2017 -

Southwest Kia - Mesquite responded

Thank you for your feedback! Gary always keeps his customers informed throughout the whole process and we're glad he did that with you.

May 01, 2017

Great employees and service. Heather always takes care of me and goes above and beyond to make sure I get taken care of. The entire staff is great there and does their best to ens More

by Selenamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Gary
May 15, 2017 -

Southwest Kia - Mesquite responded

Heather has been with us for years and she knows how to serve her customers! Thank you for your review!

April 28, 2017

Bad customer service Service departen is horrible nobody knows nothing about anything , they don't have any kind of communication with customers for 5 days I live about 30 More

by Ivette
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
carlos , heather .
Apr 28, 2017 -

Southwest Kia - Mesquite responded

We are so sorry for the inconvenience! Please email me at S.Mulholland@southwestkia.com and I will make this right. -Steve, Service Director.

April 17, 2017

Good job! Steve Mulholland and I have done business several times. He seems honest,trustworthy and has always treated me with respect. No doubt I will be seeing More

by SA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mulholland
May 17, 2017 -

Southwest Kia - Mesquite responded

Steve is a stand-up guy. Thank you for your feedback!

April 11, 2017

Awesome Service!!! Fast and quick!!! Carter got me out of there quick and fast!!! Very polite and offered me coffee and donuts!!! Also offered me Wifi service and I was More

by BenhappyKia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter was awesome!!!
May 17, 2017 -

Southwest Kia - Mesquite responded

Thank you for your awesome review! You certainly experienced the best of what we have to offer! Thank you for your business!

April 10, 2017

Excellent I always have a dream experience when I come in I wouldn't go anywhere else for service or to get another car. Everyone is always willing to work with More

by ashley_miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings, Ivan Navarrete, Jaime Rodriguez
May 17, 2017 -

Southwest Kia - Mesquite responded

Thank you for your feedback!

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