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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.6
735 Reviews

735 Reviews of Southwest Kia Mesquite - Service Center

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June 07, 2017

Great Service Took my Kia in for a recalled item and an oil change. I got in quick as a flash and a few hours later, was picking up my car. I love Southwest Kia a More

by Welcome123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 08, 2017 -

Southwest Kia - Mesquite responded

Thank you for your positive feedback! Glad we got you in and out in a quick fashion! Gary is great!

June 05, 2017

Best in Dallas The service team always takes great care of me every time I come in. Even when it's flooding out, there are still warm smiles, friendly hellos, and ho More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jun 05, 2017 -

Southwest Kia - Mesquite responded

Thank you for your positive review! Very high praise!

May 31, 2017

Awesome Fast and friendly . If your looking for a dependable and awesome quality service this is the place to go. Wait time is resonable . Be sure to call the More

by Leonajohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rodriguez
May 31, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review! We try to make our service customers wait as little as possible.

May 30, 2017

Pleasant I have been going here for 2 years and they make you feel welcome. There is a nice area to wait. They keep you updated on progress. More

by Kitty Caine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wells
May 31, 2017 -

Southwest Kia - Mesquite responded

Thank you for your continued business with us! Our service department strives to get people in and out as soon as possible and we always try to keep our customers on what is going on with their vehicle.

May 26, 2017

Service on Car KIA SORENTO The Office Team and also the Service team does a wonderful Job on servicing the cars that they deal with all day long. Thanks Heather for the job you More

by Coach V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Jun 05, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review! Glad our service team was able to get you fixed up.

May 25, 2017

Amazing to watch Getting my oil changed, and was lucky enough to get there early enough on a Saturday. Shortly thereafter the place was packed. I watched as the folks More

by CharleyMoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 25, 2017 -

Southwest Kia - Mesquite responded

Thank you for your feedback! Yes, Saturdays can be intense! That's our "gameday"

May 25, 2017

Service Please remind employees to wipe greasy hand and footprints from floor mats, door sill and interior door panel. Great service. Kept informed of progre More

by Puglover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Service Advisor and Chris the technician.
May 25, 2017 -

Southwest Kia - Mesquite responded

So sorry about that! We will do better next time.

May 23, 2017

service center/customer service I brought my Kia in to the Service Dept. take care of some recalls and they were very helpful. Right as I got out of my car Heather was there to gr More

by Nancy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings, Steve Mulholland, Carter and Christina
May 24, 2017 -

Southwest Kia - Mesquite responded

Thank you for your thoughtful review. So happy to hear about your positive experience with our service department.

May 23, 2017

Friendly & Efficient Service I made an appointment for my first oil change and was greeted in less than 5 minutes by a friendly & young man named Ryan. Ryan kept me informed and More

by flash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
May 24, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review! If we're not too busy we try to get everyone out as soon as possible.

May 14, 2017

Excellent service I showed up just as the doors were closing for a car wash and personnel was so on point, they didnt turn me around and my car looked supurb for Mother More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather,Craig, Greg, the gentleman in the Green shirt..etc etc.
May 17, 2017 -

Southwest Kia - Mesquite responded

That's what we do! Thank you for your feedback and glad you were able to experience what we have to offer.

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