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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.5
734 Reviews

734 Reviews of Southwest Kia Mesquite - Service Center

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January 13, 2022

Customer service gentleman was very professional. He patiently explained what work was done on my car and apologized for taking so long. Waiting room was very clean and comfortable, however, a direction More

by CORLISSABROWN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Thank you for taking the time to leave our team such a kind review, Corlissa! We appreciate your patronage. Feel free to reach out to any team member at Southwest Kia Mesquite if we can assist you in the future.

January 13, 2022

excellent attention and service, very clean waiting room, good coffee, Heather is an excellent worker More

by PAOLAINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Thank you for taking the time to recognize Heather and let us know that your recent visit was excellent! We look forward to seeing you again soon at Southwest Kia Mesquite.

January 12, 2022

I love the way they deal with their customers everybody is so nice and very professional. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Hi Monica, thanks for the positive feedback! We're thrilled you've chosen Southwest Kia Mesquite for your automotive needs. We look forward to continuing to serve you well into the future.

January 11, 2022

Southwest Kia Mesquite has easy in and out facilities and very clean and maintain waiting area with automatic coffee machine...and very courteous and knowledgeable Consultant Advisors. More

by celemar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Thanks so much for the positive feedback. We're thrilled to hear it. We appreciate you choosing Southwest Kia Mesquite for your automotive needs and look forward to providing you with the same five-star service well into the future!

January 08, 2022

To say I’m disappointed is putting it mildly. My car has been in 2-4 times and they can’t figure out what keeps going wrong on it. I can’t trust the car to even go out of town. I decided trading it in mig More

by Genene
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Heather Stallings
Jan 19, 2022 -

Southwest Kia - Mesquite responded

Hello, we apologize for any miscommunication that may have led to your review. Please email me directly at williammiles@lithia.com at your earliest convenience so that I may better understand the circumstance and use this opportunity to ensure this doesn’t happen again. Our team at Southwest Kia Mesquite always strives to provide an exceptional experience at every visit, and I want to resolve this for you. Thank you, and I look forward to hearing from you soon. Bill Miles Fixed Ops Manager

January 07, 2022

Prince McCormack was great! He gave us all the help we needed to get our car back in shape! More

by Dtrjudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prince McCormack
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Thanks for the kind words! Prince is an absolute asset to our team and we're happy he was able to assist you in getting back on the road safely. See you soon!

January 06, 2022

I have been going to Southwest Kia in Mesquite for over a year. The service has been great and the staff is always amazing. More

by SHANIQWAPARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Thanks for your continued patronage! We're thrilled to hear that our team hit the mark and has provided you with great service! We hope to see you again soon at Southwest Kia Mesquite.

January 06, 2022

Technicians are always informative, polite and professional. Stress free environment, very organized and clean facility. More

by SHELIA_LUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Hi Sheila, we're thrilled to hear that Heather and the team were able to provide you with an extraordinary experience during your recent visit to Southwest Kia Mesquite. WE look forward to seeing you again soon.

January 05, 2022

Always enjoy coming there..the people are nice and I love my service guy Craig!! More

by JOEMCNEALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig in service
Jan 24, 2022 -

Southwest Kia - Mesquite responded

We appreciate you choosing Southwest Kia Mesquite for your automotive needs and look forward to seeing you again soon. Thanks again!

Jan 24, 2022 -

JOEMCNEALY responded

joemcnealy@att.net

January 05, 2022

Thanks for everything I trust you guys with my new 2021 k5 the service is great More

by BIGTRUCKDRIVER3014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Tonubbee, Heather Stallings
Jan 24, 2022 -

Southwest Kia - Mesquite responded

Thanks so much for the five stars! We're happy you're loving your Kia K5 and hope to see you again soon.

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