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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.6
735 Reviews

735 Reviews of Southwest Kia Mesquite - Service Center

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March 06, 2019

Great Visit always. I love Heather great customer service. I always make an appointment so I'm in and out in a timely manner. Thank you Heather Great Customer Service. More

by Viv H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Mar 06, 2019 -

Southwest Kia - Mesquite responded

Viv, thank you for those kind words! We are always happy to help and even happier when we can do it in an expedient manner. Thank you again for your kind words. I will pass them on to Heather!

March 04, 2019

Great customer service Southwest Kia in Mesquite has really good customer service, Jerry was the salesman who helped me and he made sure I left with a car. More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Tonubbee, Jarod Mizell
Mar 04, 2019 -

Southwest Kia - Mesquite responded

Billy, we are happy we could help! I will pass on your kind words to Jerry!

March 04, 2019

First Service Appointment for new car I had a great experience for my first maintenance appointment after the purchase of my new Sportage. Craig listened and noted my concerns, gave me pri More

by Kellbell31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Greene
Mar 04, 2019 -

Southwest Kia - Mesquite responded

This is why we love what we do! We are so very thankful to call you a member of our dealership family. Thank you for your kind review.

February 28, 2019

Best service department ever!!! The staff all work together at this dealership!!! I’ve come without an appointment or called to ask questions, always helpful and professional! They More

by Ckimberly3!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Navarrete, Victor Jauregui, Jerry Tonubbee, Craig Greene
Mar 01, 2019 -

Southwest Kia - Mesquite responded

Thank you for the kind review! We like to look at our dealership as a family😁!

February 18, 2019

Heather Starlings Heather was amazing. She got our car service done quick was very friendly and courteous, made sure we were comfortable, she checked on us and asked i More

by mysoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Feb 18, 2019 -

Southwest Kia - Mesquite responded

Heather really is the best! I will pass your kind words on to her! Thank you!

January 27, 2019

Service Department The Service/Maintenance Department is Excellent. All of the service people I have met have been so very helpful and kind. Craig Greene, my service a More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stanton, Craig Greene, Heather Stallings
Jan 29, 2019 -

Southwest Kia - Mesquite responded

Debbie, thank you for those kind words. We set a high bar for ourselves in customer service and we are happy your experience reflects that!

January 20, 2019

Maintenance Every time we come here for car maintenance we received Excellent customer service, we don't have to wait for hours. quick service. happy customers More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Jan 21, 2019 -

Southwest Kia - Mesquite responded

Thank you for the kind words. While we pride ourselves on our efficiency in regards to time, we pride ourselves even more on making sure we service vehicles correctly! Thank you again, we are happy we could help!

December 20, 2018

Fast, Friendly Service I arrived for my service appointment and was immediately greeted by an employee. My service advisor, Lerone Loveless came to greet me and I was escor More

by billie23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lerone Loveless
Dec 26, 2018 -

Southwest Kia - Mesquite responded

Billie, we are happy to hear about your experience at our dealership! This is the standard for our service department. Every time you bring in your vehicle you will receive this high level of guest service!

December 10, 2018

Perfect! Car serviced in amount of time promised. This is my second visit to SW Kia for scheduled maintenance on 2018 Kia. Service has been consistent with no surprises. Any questions I have are alw More

by PG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Wheeler
Dec 12, 2018 -

Southwest Kia - Mesquite responded

PG, thank you for your kind words! We see not only our staff but our guests as members of our family. That means treating every single person that walks through our doors with courtesy and respect. This is our standard and we are happy you were able to experience it!

December 03, 2018

Fabulous We were having drama had a critter very up in our car eat wires destroy stuff. They got our cat right in gave us quote, went over options, was so ca More

by Jntwalker2513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Greene
Dec 12, 2018 -

Southwest Kia - Mesquite responded

Jntwalker2513, don't mention it! We strive to provide excellent service and you are now a prime example of that! Thank you for your kind words!

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