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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.8
739 Reviews
Call Service Center (469) 440-9006

739 Reviews of Southwest Kia Mesquite - Service Center

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October 06, 2021

This dealership is absolutely wonderful the service department the dealers the whole nine yard is excellent they work well with others and did a magnificent job More

by SURVEY4NATHIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg did a wonderful job thank you so much, Heather Stallings, Estefania Perales
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Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 06, 2021

Dropped off my car early and the repairs were done quickly and efficiently. Great customer service. More

by 1923mymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
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Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 06, 2021

Service advisor was great! Office employees making coffee CONSTANTLY in that clunky machine the entire time I was waiting was slightly annoying. Otherwise perfect! Car wash didn't take over an hour like the More

by Sarahsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 06, 2021

The service department and my service advisor were very helpful. I will be bringing my car back her. More

by lisa-figueroa69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t work with Heather. I can’t remember his name for the life of me. , Heather Stallings
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Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks for the recommendation. Our team at Southwest Kia of Mesquite values your feedback and look forward to seeing you again soon.

October 06, 2021

Took a while for service advisor to come to my vehicle about 15 mins or more More

by JLANE1009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Hello, Southwest Kia of Mesquite strives to provide a five-star experience for every customer. It looks like we missed the mark with your last visit. Please contact me at your earliest convenience so we can rectify this, thank you. Jason Murphy, Service Manager, jasonmurphy@lithia.com

October 06, 2021

Went in for consumption test amd Advisor and tech explained the process to me. They even checked on some other concerns for me. Service was good. More

by RBARNES2932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 05, 2021

This dealership has the nicest service . They do not hesitate to go the extra mile for you. More

by CINDYPONSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 05, 2021

Very efficient process. Vehicle went it and came out in perfect condition. They took great care of me More

by TIMOTH.ALLEN702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley, Heather Stallings
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Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 04, 2021

Had bad customer service was told when fixing my truck release . One price for labor then hit with an higher amount. More

by Keep Rio
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Heather Stallings
Report | Print
Oct 30, 2021 -

Southwest Kia - Mesquite responded

Hello, our team at Southwest Kia of Mesquite aims to provide a five-star experience to all our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please contact me at jasonmurphy@lithia.com at your earliest convenience. I would like to personally discuss your concerns about your recent visit and what I can personally do to make it right. Thank you, and I am looking forward to speaking with you soon. Jason Murphy Fixed Operations Manager

October 04, 2021

The lady that greeted me was great! I believe she really had them pay attention. More

by BFROGERS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

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