Back

Southwest Kia Mesquite - Service Center

Mesquite, TX

3.8
739 Reviews

739 Reviews of Southwest Kia Mesquite - Service Center

Sort by
October 11, 2021

Nice, friendly and helpful!! Great customer and prompt Nice, friendly and helpful!! Great customer and prompt service. In and out!! Happy and satisfied customer. More

by LELDER6578UT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks for choosing us for your automotive needs. We look forward to seeing you again soon.

October 11, 2021

Oil chg was fine free wash n vacuum not so much not what I expected More

by Ilumna52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thank you for the valuable feedback. Please reach out to us at your convenience. We'd love to offer a free wash & vac. Thank you!

October 11, 2021

Shout out to Craig for helping me with my service! I couldn’t be happier. More

by Sarina Vasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Criag
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks for choosing us for your automotive needs. We look forward to seeing you again soon.

October 11, 2021

I turned my car in for service. It was never looked at. I took it out, get another service center to fix my car. More

by leftylu_2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Craig Green , Heather Stallings
Oct 11, 2021 -

leftylu_2000 responded

If you wanted to keep customers, you need to be up front with your business.

October 08, 2021

As far as service from your dealership, I get excellent service from Kia/Mesquite! Thanks! More

by CAROLINE.DURHAM2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 08, 2021

Always the best service, very helpful staff and also the cleanest shop they take good care of your car! More

by ENRIQUEZ.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Milan, Heather Stallings
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 08, 2021

I want to start by saying that the staff and my advisor were exceptional. My issue lies in the fact that Kia is a brand that is marketed in price for the working class and as a working class individual it’ More

by EDWARDPENA111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Hello, Southwest Kia of Mesquite strives to provide a five-star experience for every customer. It looks like we missed the mark with your last visit. Please contact me at your earliest convenience so we can rectify this, thank you. Jason Murphy, Service Manager, jasonmurphy@lithia.com

October 08, 2021

xxxxingawesome AI will recommend you guys .You all are great.I turned out alright.Thanks. More

by EVANSQUVETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 07, 2021

My guy was prompt , communicated well with me. Kept me updated with text messages. I had a great visit. More

by MCBEAM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Ayala
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 07, 2021

This is my third time at this location and horrible customer service, maintenance, and manger More

by lashonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Stallings, Antonio Ayala
Oct 07, 2021 -

lashonna responded

I even called customer service as the receptionist stated I should. I think they should have immediately apologized but they said to call customer service for there poor service in the service center.

...
22
...