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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.8
739 Reviews
Call Service Center (469) 440-9006

739 Reviews of Southwest Kia Mesquite - Service Center

Sort by
October 18, 2021

The service center is great but the dealers are liars and cheaters I'll never buy another KIA from them. More

by FOXY52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings, Kelvin Peoples
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 18, 2021

They was real helpful when I let Heather know I had a family emergency. She got me in and out.i really appreciate that ❤ More

by Yulonda Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks for the recommendation. Our team at Southwest Kia of Mesquite values your feedback and look forward to seeing you again soon.

October 18, 2021

Didn’t really fix xxxx but tried charging me an arm and leg, plus a mechanic to work on my car who didn’t even work for Kia and xxxxed yo my AC in the process. More

by KENDRICKJONES48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela, Tim Free, Heather Stallings, Antonio Ayala, Estefania Perales
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Our team at Kia of Round Rock strives to provide excellent service to each customer, every time. I hate to hear about your recent experience. Please contact me at your earliest convenience. Brandon Carlson, General Manager - brandoncarlson@lithia.com

October 17, 2021

Great service. Got me in and out very quickly. Appreciated the car wash as well. More

by gduperonii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Coney
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 17, 2021

My issue with the car wasn't resolved. Dealership was short staffed- i wasnt getting proper care. My car was diagnosed, had to wait couple of weeks to get it fixed. Issue wasn't resolved, and they’re shi More

by Prei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prince
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, we regret to hear about your recent experience and would like to learn more. Please reach out to me at (469) 886 - 6411 if you'd like to discuss further. Thank you, Jason Murphy.

October 16, 2021

I would hope for a simple car wash before getting it back but everything else was good More

by ANGIIE2455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks for the recommendation. Our team at Southwest Kia of Mesquite values your feedback and look forward to seeing you again soon.

October 16, 2021

Everyone is very polite and friendly, quick service and car wash! Answers all of my questions and concerns when regarding my car. Always happy! More

by DAVIS_MEGAN1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Coney
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks for the recommendation. Our team at Southwest Kia of Mesquite values your feedback and look forward to seeing you again soon.

October 13, 2021

They were very nice. Great service thank you for always being so good to us More

by DENISEAGUILAR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 12, 2021

Fasr and friendly people. Very polite as soon as you drive up. Wll answer your questions. More

by lrke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks for the recommendation. Our team at Southwest Kia of Mesquite values your feedback and look forward to seeing you again soon.

October 11, 2021

Heather had been our service representative each time we’ve come in and she is wonderful! Distance isn’t close, but closest to our home. More

by KATHYLARRY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thank you so much for the kind words! Heather is an asset to our team at Southwest Kia of Mesquite and we look forward to serving you again soon.

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