Southwest Kia - Mesquite

Wonderful experience here with the sales team and maintenance team. Everyone is very friendly and knowledgeable. maintenance team. Everyone is very friendly and knowledgeable. More

Service was fast! Went in for an oil change, I was in and out pretty quick early in the morning. Went in for an oil change, I was in and out pretty quick early in the morning. More

They are so nice, I really enjoy coming here every time. Definitely recommend coming here. Definitely recommend coming here. More

On time and thorough. Handled cleaning inside of car. Consulted during the work. Happy with outcome. Handled cleaning inside of car. Consulted during the work. Happy with outcome. More

My service advisor is very helpful in keeping me in touch with how it's going with my car when they working on it with how it's going with my car when they working on it More

Great service and communication by Jessica. She always makes the experience wonderful. Even when i picked up my vehicle she was in a meeting and her team members assisted me with quickly and wi She always makes the experience wonderful. Even when i picked up my vehicle she was in a meeting and her team members assisted me with quickly and with such a wonderful greeting. After i received my car i checked to ensure my sunroof was open and it was opening manually and once I let them know it wasn't closing like it should they quickly fixed it within a few minutes. Overall a wonderful and great experience with the entire service team. Especially since i don't live close to dealership. More

It’s a nice dealer And I recommend friends of mine to do business with the Southwest Kia Mesquite my experience every time that I go it’s a good experience. Thank you for your service. business with the Southwest Kia Mesquite my experience every time that I go it’s a good experience. Thank you for your service. More

This is fantastic dealership. They give great business every time I go there. I will continue to do business with them for a long time. They are kind and courteous. They give great business every time I go there. I will continue to do business with them for a long time. They are kind and courteous. More

My mom went in to purchase her very first new to her car. When we arrived we were told they would take care of all of the issues with the car before we drove off with it. We asked for a loaner until her car When we arrived we were told they would take care of all of the issues with the car before we drove off with it. We asked for a loaner until her car was ready and they said no but we can drive the car we are trading in. Once everything was signed, we realized the items promised the dealership was going "to take care of for us" were actually charged on top of the amount of the car. When I was told the car was ready to pick up we went and inspected the car. The new front bumper they placed on the car didn't even match (the "new" bumper was sand and the car is dark silver) and the sales person kept trying to get her to drive it off the lot. So I fought it having to get the manager involved, especially since we actually paid for it at this point to be correct. We bought the car February 1st, 2025 and they have allowed the paper tag to expire twice now and it is currently expired as of May 15th. I have called them 3 times in the last week each time being promised the new paper tag is in the mail but they have complained they don't want to pay the fines so I doubt they have gotten anything done at this point. They have now told us that they didn't do their due diligence when purchasing the car from the previous owner and the previous owner had a lien on the car so they aren't able to get the title until the previous owner pays up. Please do not go here. It is the worst place filled with empty promised and deceptive business practices. More

Great communication between my advisor and myself. Will definitely be going back and keeping Myra as our advisor. Will definitely be going back and keeping Myra as our advisor. More