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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
630 Reviews
Today: 7:00 AM - 7:00 PM Closed Now
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630 Reviews of Southwest Kia: Dallas - Service Center

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June 19, 2024

My car was serviced in the amount of time stated. I was offered refreshments and my car was washed (to my surprise) when it was returned to me. More

by Yogi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 19, 2024 -

Southwest Kia - Dallas responded

Yogi, we're delighted to hear that your service experience at Southwest Kia was timely and included some pleasant surprises! Thank you for sharing your feedback with us.

June 14, 2024

My service tech was very nice and answered all of my questions. I got my car back and it was squeaky clean. That was a great surprise! More

by bdllorente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al-Barghuthi
Jun 17, 2024 -

Southwest Kia - Dallas responded

Thank you for sharing your positive experience! We're glad to hear our service tech at Southwest Kia took good care of you and that the clean car was a pleasant surprise. Safe driving!

June 12, 2024

Highly highly recommend Kia services This is my second time with the service department I am always satisfied I had a great experience with Desaraie and her team she was very knowledgeable and professiona More

by maryalice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desaraie Chavez
Jun 12, 2024 -

Southwest Kia - Dallas responded

Maryalice, we're delighted to hear that Desaraie and the Southwest Kia service team provided you with such a positive experience. Thank you for your continued trust in us!

June 10, 2024

Friendly associates, comfortable and clean establishment ment and waiting area. Quick services and complimentary snacks More

by slybizgrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desaraie Chavez
Jun 11, 2024 -

Southwest Kia - Dallas responded

Thank you for the positive feedback! We're glad to hear that our team at Southwest Kia provided a comfortable and efficient experience. Enjoy those complimentary snacks on your next visit!

May 31, 2024

Great customer service! Service advisors have done a very good job working with me in getting my vehicle serviced. More

by Dfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Des
May 31, 2024 -

Southwest Kia - Dallas responded

Thank you for the shoutout! We're glad to hear our service advisors at Southwest Kia took good care of you and your vehicle. Safe driving!

May 30, 2024

Great service from the time I pulled up and drove off. The customer service is number one. More

by Ivre Satchell
Recommend Dealer
Yes
Employees Worked With
Jeff Thorpe 5 stars
May 31, 2024 -

Southwest Kia - Dallas responded

Thank you for the kind words, Ivre! We're delighted to hear that you experienced great service from start to finish. Your satisfaction is our top priority, and we're thrilled to know our customer service made a positive impression. We look forward to serving you again at Southwest Kia!

May 27, 2024

Nice, professional quick with my car service. Explained everything that was done. Exceeded expectations for me More

by Perez713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
May 28, 2024 -

Southwest Kia - Dallas responded

Thank you for sharing your positive experience! We're glad to hear our team at Southwest Kia exceeded your expectations and provided thorough service. Safe travels!

May 22, 2024

Mr Jorge Malagon. Is a great asset to your company not only was he very knowledgeable but able to explain in detail what my vehicle needed I had purchased 3 vehicles More

by Tavinche60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jorge Malagon
May 22, 2024 -

Southwest Kia - Dallas responded

We're delighted to know that Jorge provided you with excellent service at Southwest Kia. We agree, our team members play a big role in creating loyalty and we'll be sure to pass along your thanks! We appreciate your business and look forward to serving you again next time. Safe travels!

May 22, 2024 -

Tavinche60 responded

Thanks Please make sure Mr Malagon is recognized

May 23, 2024 -

Southwest Kia - Dallas responded

We'll make sure Mr. Jorge Malagon receives the recognition he deserves. We appreciate your support!

May 20, 2024

Going first thing in the morning is quite pleasant. The work is done quickly and efficiently. More

by tofuavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
May 21, 2024 -

Southwest Kia - Dallas responded

Thank you for taking the time to leave such a positive review! We are delighted to hear that your early morning visit to Southwest Kia was pleasant and that our team was able to complete the work quickly and efficiently. We look forward to serving you again in the future!

May 19, 2024

When I pulled up at the service, someone came out right away no waiting. He told me what they going to do, and how long it would take. And it was ready at that time. It was cleaned and washed, after. Than More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
May 20, 2024 -

Southwest Kia - Dallas responded

Sharon, we're glad to know that our team at Southwest Kia was able to provide you with prompt and efficient service. It's great hearing your vehicle was ready on time and clean! Thank you for sharing your experience.

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