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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
630 Reviews

630 Reviews of Southwest Kia: Dallas - Service Center

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May 06, 2012

When I go to KIA, I usually get good service but the last visit prompted me to do this survey. Josh Lozier made sure my car was seviced in a timely manner and he was professional. He checked other things tha More

by vickieman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
josh lozier
May 08, 2012 -

Southwest Kia - Dallas responded

Thanks for taking the time to visit and give us a review! We appreciate very much your loyalty. We're more than happy to help and keep you and your car on the road in safety.

April 05, 2012

My visit for service 15,000 mile check-up and oil change was great, went in an checked my email, on the new computers for customers, great idea! Josh Lozer was nice, kept me informed of what was going on, More

by skillebrew1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lozer
Apr 06, 2012 -

Southwest Kia - Dallas responded

Time flies when you're having fun, right? Thanks for the review on our new service center. Remember to check out our Facebook page for service deals and coupons! https://www.facebook.com/SWKiaDallas

April 04, 2012

Mr. Lozier is a great people person & he always lets you know whats going on with your car step by step & he was real curtsy to us thanks.A More

by A_chipmonk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Apr 06, 2012 -

Southwest Kia - Dallas responded

Thank you for taking the time to give us a review on our service! We're happy when you're happy.

November 03, 2011

I took my Kia Sportage in for an oil change and was wondering around. Frankie saw me looking and told me a new Rio was about the same as a used one I was looking at. I drove it & loved the 40mph. I More

by carolyhhusk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Salhi, Frankie Alsalhi
March 04, 2011

The above ratings given are based solely upon recent visits to this dealership. In the past, the ratings would not have this good. Just to give you a little history, after purchasing our vehicle (brand More

by wellspam54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Anthony Darden
February 24, 2011

MR. DARDEN GREETED ME VERY QUICKLY. HE LISTENED TO WHAT I NEEDED AND AFTER HAVING THE CAR CHECKED CAME BACK WITH SOME OTHER SERVICE I NEEDED ALONG WITH THE PRICE OF THE SERVICE. HE WAS VERY PROFESSIONAL. More

by ladyliz73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANTHONY DARDEN
February 24, 2011

Anthony Darden gave exceptional service as I took my car in for routine service. Not only did he assist with my the service I knew about, he also helped me with a problems that I was not aware of. He was ve More

by clifton Jessup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Darden
February 20, 2011

Mr. Darden has always made me feel that whatever the problem was, it was important, and he has taken care of them in a timely manner, even the air bag light had been on for some time and Mr. Darden took More

by bkyles
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Darden
February 06, 2011

Jose was great. He was helpful and always kept me updated on what was going on with my car. When another retailer fumbled on the car job, I took it to Kia and they fixed it. I will not go to any other retail More

by brownbatts
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
January 25, 2011

Alex is a great Service Rep. I had called with my Alex is a great Service Rep. I had called with my battery being dead and didn't know what to do. She told me to call the 1-800 number and I could h More

by whyareyoudoingthis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
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