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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
630 Reviews
Call Service Center (682) 305-7203

630 Reviews of Southwest Kia: Dallas - Service Center

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March 18, 2025

Jorge was great to work with answering all my questions. Although I had to come back a second day due to having parts ordered, I was able to have someone pick me up both days. I did request several addition More

by dnaylor52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Mar 19, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear that Jorge and our Southwest Kia service department took such good care of you! It's great to know everything was handled smoothly, including the parts delivery. Thanks for sharing your experience with us!

March 09, 2025

The dealer ship was Very relaxing and reliable and keep me up to date on everything that I need More

by Lashonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Castillo
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Mar 10, 2025 -

Southwest Kia - Dallas responded

Thank you, Lashonda, for your positive feedback! We're glad to hear that you had a relaxing and reliable experience with us. We strive to keep our customers informed every step of the way. We look forward to assisting you again at Southwest Kia!

March 08, 2025

I always have a good visit everytime i come in for a visit for services More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Mar 10, 2025 -

Southwest Kia - Dallas responded

Thank you, Ana! We're thrilled to hear you always have a positive experience with us at Southwest Kia. We look forward to continuing to provide excellent service for you!

February 25, 2025

A great place to do business Friendly, professional, respectful, courteous staff.Services above and beyond expectations. More

by willpa96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Husseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace in service, Scott, Jordan and the whole team
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Feb 25, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear that our team at Southwest Kia exceeded your expectations with their friendly and professional service. Thank you for choosing us, and we look forward to serving you again in the future!

February 24, 2025

On time today! The whole team was in great spirits on this beautiful Monday morning! More

by denisegarza34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Southwest Kia - Dallas responded

Thank you for the wonderful review, Denise! We're thrilled to hear that you had a positive experience with us. We're always happy to provide great service with a smile at Southwest Kia! Looking forward to seeing you again!

February 16, 2025

This is and always has been a professional, amazing atmosphere. I've always received great service from Southwest Kia! More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Feb 17, 2025 -

Southwest Kia - Dallas responded

Thank you for the wonderful feedback! We're delighted to hear that you've consistently enjoyed a professional and amazing atmosphere at Southwest Kia. We look forward to continuing to provide great service in the future!

February 14, 2025

Awesome customer service. The lobby is very comfortable. Did not even feel the wait. Thankyou More

by 817coahuila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Report | Print
Feb 17, 2025 -

Southwest Kia - Dallas responded

Thank you for the great review! We're thrilled to hear you had an awesome experience at Southwest Kia. We're glad you enjoyed the comfortable lobby and the smooth wait. We appreciate your feedback and look forward to serving you again!

February 11, 2025

Service is prompt and thorough. Michelle is wonderful and kept me informed on the status of my vehicle. More

by qponfive3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
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Feb 12, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear that Michelle provided you with prompt and thorough service at Southwest Kia. Keeping our customers informed is a top priority, and we're glad your experience reflected that!

February 09, 2025

I always love bringing my car here, everyone is so nice, attentive, & respectful! I highly recommend bringing your vehicle here! More

by alexsisloza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
Report | Print
Feb 10, 2025 -

Southwest Kia - Dallas responded

Thank you for the high recommendation! We're delighted to hear that our team at Southwest Kia consistently provides a positive experience. We look forward to seeing you and your vehicle again soon!

February 06, 2025

Michelle was very professional and had great personality. She answered all my questions and experiences was great. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle excellent
Report | Print
Feb 07, 2025 -

Southwest Kia - Dallas responded

Kathy, we're delighted to hear that Michelle provided you with a professional and enjoyable experience at Southwest Kia. Thank you for sharing your positive feedback!

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