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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
631 Reviews
Call Service Center (682) 305-7203

631 Reviews of Southwest Kia: Dallas - Service Center

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January 23, 2024

Great customer service polite and I did not have to wait all day!They young man was really helpful with the recalls information More

by holliday.karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Report | Print
Jan 23, 2024 -

Southwest Kia - Dallas responded

Karen, we're glad to know you had a great experience at Southwest Kia and found our team helpful. We always aim for efficient service! Thank you for your feedback.

January 16, 2024

Can in for anti theft deterrent and oil change. Finished in a timely manner great customer service and they even was and cleaned my car More

by redman_1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Jan 17, 2024 -

Southwest Kia - Dallas responded

Redman_1209, we're glad to know you had a great experience at Southwest Kia! It's our pleasure to provide timely service and leave your car looking fresh. Thank you for the review, our team looks forward to serving you again.

January 06, 2024

Very helpful and committed to great service. . I had been very disappointed with the service at this dealership but this time was very different. The service was excellent . I will continue to re More

by ldlozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Report | Print
Jan 08, 2024 -

Southwest Kia - Dallas responded

Ldlozano, we're glad to know that your recent experience at Southwest Kia was a positive one. Our team is committed to providing excellent service and it's great you've noticed! We look forward to seeing you for future services.

January 04, 2024

The Service staff was great and dealt with the issue I was experiencing with true compassion. Ause was patient and really took care of me. I left feeling I can count on Southwest KIA Service Department. More

by SecondxKIAOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al-Barghuthi
Report | Print
Jan 05, 2024 -

Southwest Kia - Dallas responded

We're so glad to know that our service staff, especially Ause, took great care of you at Southwest Kia. We aim for every customer to leave feeling supported and confident in our services. Thank you for the review, our team looks forward to assisting you again later down the road.

January 01, 2024

Very fast service, car washed and vacuumed . Very knowledgeable people. The service rep was very helpful More

by danielrios5580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Jan 02, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a quick and efficient service experience at Southwest Kia! It's great that our team could assist with your needs. Thank you for the positive feedback, we appreciate it! We hope to serve you again later down the road.

December 30, 2023

Promptly got me in and out. Loved the complimentary car wash and vacuum! Will be coming back for my next service date. More

by Littlehelen111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Jan 02, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a swift and satisfying experience at Southwest Kia! We look forward to seeing you again on your next service date. Enjoy that clean car feeling until then!

December 29, 2023

My service advisor Jeffery Thorpe was awesome! ! Use him he cares about his customers getting best service and best deal More

by sherry.haile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
Report | Print
Jan 02, 2024 -

Southwest Kia - Dallas responded

Sherry, we're delighted to know that Jeffery provided you with top-notch service at Southwest Kia. Thank you for your kind words and recommendation!

December 27, 2023

Excellent service, I’m always treated like family. Kept me up to date on the process. I am very happy. Michelle always takes care of me More

by ccain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez, Larry Johnson
Report | Print
Dec 27, 2023 -

Southwest Kia - Dallas responded

Ccain, we're so glad to know that Michelle and the team at Southwest Kia have been taking good care of you. We appreciate your kind words and look forward to seeing you again!

December 20, 2023

The staff was very courteous. The service was very efficient. Overall the experience was great. More

by richardmarvin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Report | Print
Dec 20, 2023 -

Southwest Kia - Dallas responded

Hi, Thank you for the review. We are glad your time with us was an efficient experience. We hope to see you again here at Southwest Kia.

December 17, 2023

Drop was off was simple and easy. Work completed same day. Recommended other services for vehicle. More

by Ninfag45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Daniel Stimson, Josh Lozier
Report | Print
Dec 18, 2023 -

Southwest Kia - Dallas responded

Hi, We appreciate the review. We are glad your time with us was an easy experience. We hope to see you again here at Southwest Kia.

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