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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
628 Reviews

628 Reviews of Southwest Kia: Dallas - Service Center

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April 16, 2025

My last visit was pretty quick. Very close to estimated time. Need more free cookies!! More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name of service employee.
Apr 17, 2025 -

Southwest Kia - Dallas responded

Thank you for the 5-star review, Darlene! We're happy to hear your visit was quick and on time—now about those cookies... we'll see what we can do! 🍪😄 Looking forward to seeing you again at Southwest Kia!

April 12, 2025

The Whole Staff is totally awesome and very engaged in ensuring Customers are satisfied and taken care of. More

by Kia K51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson Massonburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ause
Apr 14, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear that our team at Southwest Kia made your experience a positive one! Thank you for the kind words and support. We look forward to serving you again in the future!

April 11, 2025

They were excellent with their service , and fix my car in a timely manner, I really appreciated their prompt and great service More

by Lyonsmary49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mouse
Apr 14, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear that you appreciated the prompt service from our team at Southwest Kia. Thank you for sharing your experience with us!

April 01, 2025

I am very pleased with the work they do they stand behind a word, and they get you out of there and get you back in your vehicle in a matter of no time. More

by Bmcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desirae
Apr 02, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear that you had a speedy and satisfying experience with us at Southwest Kia. Thank you for your kind words, and we look forward to serving you again in the future!

March 30, 2025

Southwest Kia of Dallas has taken care of all needs since we moved here a year and a half ago. The service department has been excellent every time I visit for the oil changes as well as this past week when More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al Barghutti - in Service
Mar 31, 2025 -

Southwest Kia - Dallas responded

Joe, we're delighted to hear that Ause and the Southwest Kia team have consistently met your needs. It's great knowing you had a smooth experience with our service department. Thanks for sharing your feedback!

March 26, 2025

One of the best or the best service I have had since owning Kia's. More

by juryrig
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 26, 2025 -

Southwest Kia - Dallas responded

Thank you for the fantastic review! We're thrilled to hear that your experience at Southwest Kia was one of the best you've had. We appreciate your loyalty and look forward to serving you again in the future!

March 24, 2025

Love the Kia dealership. nice and friendly staff. Don't mind waiting. Nice and clean 👌 More

by fm161852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Southwest Kia - Dallas responded

Thank you for your 5-star review! We're thrilled to hear that you had a positive experience with the friendly and clean environment at Southwest Kia. We appreciate you taking the time to share your feedback!

March 21, 2025

I was met at my car by the service advisor. She answered my questions and showed me where to wait. She checked on me and notified me on the progress of my car. It was a good experience. More

by Ur2bleve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
Mar 21, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear that our service advisor took great care of you during your visit at Southwest Kia. Keeping you informed and comfortable is always a priority for us. Thanks for sharing your experience!

March 18, 2025

Jorge was great to work with answering all my questions. Although I had to come back a second day due to having parts ordered, I was able to have someone pick me up both days. I did request several addition More

by dnaylor52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Mar 19, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear that Jorge and our Southwest Kia service department took such good care of you! It's great to know everything was handled smoothly, including the parts delivery. Thanks for sharing your experience with us!

March 09, 2025

The dealer ship was Very relaxing and reliable and keep me up to date on everything that I need More

by Lashonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Castillo
Mar 10, 2025 -

Southwest Kia - Dallas responded

Thank you, Lashonda, for your positive feedback! We're glad to hear that you had a relaxing and reliable experience with us. We strive to keep our customers informed every step of the way. We look forward to assisting you again at Southwest Kia!

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