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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
624 Reviews
Call Service Center (682) 305-7203

624 Reviews of Southwest Kia: Dallas - Service Center

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March 30, 2025

Southwest Kia of Dallas has taken care of all needs since we moved here a year and a half ago. The service department has been excellent every time I visit for the oil changes as well as this past week when More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al Barghutti - in Service
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March 26, 2025

One of the best or the best service I have had since owning Kia's. More

by juryrig
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 26, 2025 -

Southwest Kia - Dallas responded

Thank you for the fantastic review! We're thrilled to hear that your experience at Southwest Kia was one of the best you've had. We appreciate your loyalty and look forward to serving you again in the future!

March 24, 2025

Love the Kia dealership. nice and friendly staff. Don't mind waiting. Nice and clean 👌 More

by fm161852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Southwest Kia - Dallas responded

Thank you for your 5-star review! We're thrilled to hear that you had a positive experience with the friendly and clean environment at Southwest Kia. We appreciate you taking the time to share your feedback!

March 21, 2025

I was met at my car by the service advisor. She answered my questions and showed me where to wait. She checked on me and notified me on the progress of my car. It was a good experience. More

by Ur2bleve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
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Mar 21, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear that our service advisor took great care of you during your visit at Southwest Kia. Keeping you informed and comfortable is always a priority for us. Thanks for sharing your experience!

March 18, 2025

Jorge was great to work with answering all my questions. Although I had to come back a second day due to having parts ordered, I was able to have someone pick me up both days. I did request several addition More

by dnaylor52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Mar 19, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear that Jorge and our Southwest Kia service department took such good care of you! It's great to know everything was handled smoothly, including the parts delivery. Thanks for sharing your experience with us!

March 09, 2025

The dealer ship was Very relaxing and reliable and keep me up to date on everything that I need More

by Lashonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Castillo
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Mar 10, 2025 -

Southwest Kia - Dallas responded

Thank you, Lashonda, for your positive feedback! We're glad to hear that you had a relaxing and reliable experience with us. We strive to keep our customers informed every step of the way. We look forward to assisting you again at Southwest Kia!

March 08, 2025

I always have a good visit everytime i come in for a visit for services More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Mar 10, 2025 -

Southwest Kia - Dallas responded

Thank you, Ana! We're thrilled to hear you always have a positive experience with us at Southwest Kia. We look forward to continuing to provide excellent service for you!

February 25, 2025

A great place to do business Friendly, professional, respectful, courteous staff.Services above and beyond expectations. More

by willpa96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Husseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace in service, Scott, Jordan and the whole team
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Feb 25, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear that our team at Southwest Kia exceeded your expectations with their friendly and professional service. Thank you for choosing us, and we look forward to serving you again in the future!

February 24, 2025

On time today! The whole team was in great spirits on this beautiful Monday morning! More

by denisegarza34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Southwest Kia - Dallas responded

Thank you for the wonderful review, Denise! We're thrilled to hear that you had a positive experience with us. We're always happy to provide great service with a smile at Southwest Kia! Looking forward to seeing you again!

February 16, 2025

This is and always has been a professional, amazing atmosphere. I've always received great service from Southwest Kia! More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Feb 17, 2025 -

Southwest Kia - Dallas responded

Thank you for the wonderful feedback! We're delighted to hear that you've consistently enjoyed a professional and amazing atmosphere at Southwest Kia. We look forward to continuing to provide great service in the future!

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