Southwest Kia: Dallas - Service Center

Over the Thanksgiving holiday 150 miles from home someone broke into my car. My insurance company had it towed to Southwest Kia. Michelle was my advisor. She was helpful and friendly and patient during the m broke into my car. My insurance company had it towed to Southwest Kia. Michelle was my advisor. She was helpful and friendly and patient during the many times. I called to check on my car. When My car was ready, and I went to pick it up. Everyone was so friendly. From the moment I entered the door until the moment I left. More

The service was wonderful. The service consultant helped me immediately and kept me informed on the status of my car. She was very pleasant and knowledgeable. My car was ready The service consultant helped me immediately and kept me informed on the status of my car. She was very pleasant and knowledgeable. My car was ready when promised. Great job! More

Always kept me updated throughout the whole maintenance services via calls and texts. Everybody was nice and welcoming. services via calls and texts. Everybody was nice and welcoming. More

I went for an oil change and that was done. My rubber under cover was not replaced. Anderson I left with problems with my rear view mirror that was ok when I went in. The Dessarie Chavez was ve My rubber under cover was not replaced. Anderson I left with problems with my rear view mirror that was ok when I went in. The Dessarie Chavez was very helpful. More

My service advisor, Ause was excellent. He took very good care of me throughout the entire process. He took very good care of me throughout the entire process. More

I'm extremely likely to refer this dealership to my family and friends. I was there under a minute and was greeted. I was constantly informed about my vehicle. My consultant checked on me multiple time family and friends. I was there under a minute and was greeted. I was constantly informed about my vehicle. My consultant checked on me multiple times. The atmosphere was a 10 out of 10. Very clean and comfortable. Also a shuttle was offered if I didn't want to wait.My vehicle was returned to me cleanser than when I brought it in. The services were completed and I'm very satisfied! Desaraee was extremely nice, helpful and knowledgeable. More

My experience was extremely exceptional, my service advisor was very helpful and extremely nice. I would definitely recommend Southwest KIA advisor was very helpful and extremely nice. I would definitely recommend Southwest KIA More

Misdiagnosed the cause of my misfiring and all they had to say was "Sorry". They wouldn't acknowledge that they didn't test the fuel injector as requested the first time otherwise they would have found it to say was "Sorry". They wouldn't acknowledge that they didn't test the fuel injector as requested the first time otherwise they would have found it at fault instead of finding it at fault a week later. More

Great communication; they work hard to get the job done right and ensure the client is satisfied right and ensure the client is satisfied More

Jeff was amazing. From the start. He understood what I needed and how to understand what I did not understand. Very pleased. From the start. He understood what I needed and how to understand what I did not understand. Very pleased. More