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Southwest Auto Sales

Roanoke, IN

4.4
550 Reviews
Welcome to Southwest Auto Sales Home of the 2 years FREE Maintenance! Here at Southwest Auto Sales, we understand that the car buying experience isn't always easy or fun, so we go out of our way to make it a bit different! 2 years FREE maintenance includes 5 oil changes and 2 tire rotations on the vehicle purchased from Southwest Auto Sales. With friendly, knowledgeable staff, a big lot with hundreds of vehicles to choose from, a no pressure, quick easy finance office, you will wonder why you ever went anywhere else. But wait, there's more. Striving to make a unique experience, our customer relationships don't end when you leave the lot. Over the miles that you and your new car share, your personal sales consultant is still here to answer any questions you may have, and our service technicians are available to carry out your model's routine maintenance needs. Whether you are a first time customer or you've been part of our family for a while, we are here to make your car buying experience one that you can remember with a smile!
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7905 W County Line Rd S

Roanoke, IN

46783

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Showing 550 reviews

November 18, 2019

Great experience! A+++ customer service! This was my first experience with Southwest Auto Sales. I was greeted by Dustin, and once I told him the car I was there to look at, he wasted no time More

by MaryM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dreyfus, Dustin Draffen
November 18, 2019

Great and quick I was helped quickly and service was great they could at least try to negotiate a better deal for you though as far as price drops More

by JoseGarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Gaby
Nov 18, 2019 -

Southwest Auto Sales responded

Thank you for your business. Sorry you feel that way about how we price our vehicles. Southwest Auto Sales uses a third party software tool that scans the live market to get a configuration of like vehicles. We then see where our vehicle ranks with the best price and mileage, so we know where each vehicle ranks, on a number of factors, with a Live Market View. Our valued customers are able to have a non-pressured experience knowing that our prices on the vehicles are based on facts and fairness, without all the back and forth. For example the 2019 Dodge Charger you decided to purchase was priced #20 out of 144 in 500 mile radius. Obviously at the time you may have bought one for less but they had 40,xxx-50,000 miles on them and the one you bought had 35,xxx miles. Hope to see you back and get a 5 star from you next time.

November 16, 2019

2500HD GMC Very awesome dealership super friendly staff Dustin Draffen made all my buying worries a breeze will definitely do all my business there from now on a More

by nsarff03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Draffen
November 15, 2019

5 stars!!! Great management, great selection and the best prices in Fort Wayne. Brandon and the crew at Southwest are hands down the most professional people I’v More

by Clay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Coratti, Russel Gaby, Ryan Dreyfus
November 09, 2019

Positive experience I drove from Michigan to this dealership due to its affordable prices. I had been shopping for a used car for almost four months and it has been an ex More

by hammbh@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Mortsolf, Russel Gaby, Ryan Dreyfus
November 08, 2019

Buy with Southwest! Kagan was friendly and helpful in the purchase of my first jeep car. All went very well and very smooth. I'll tell people who are looking for a car More

by friermoodgreg78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kegan Perala, Ryan Dreyfus
November 06, 2019

Fast and friendly My salesman and finance guy were very courteous. They had me driving off in my beautiful truck in less than a couple of hours with a very competitive More

by Wdrolston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Gaby
November 01, 2019

Great service!! Car buying is so stressful for me and I usually end up not getting anything because I feel so pressured from the salesman. Dustin was super clear abou More

by swakobu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dreyfus, Dustin Draffen
October 30, 2019

This was my 5th vehicle from here and top notch service ever Southwest is the only dealership I buy from in the area. They have always treated me right from the moment I walk in until I drive away in a new truck More

by robert.whitney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Draffen
October 30, 2019

Great place to go. This dealership is great place to buy a vehicle. The staff is very helpful and knowledgeable. My truck had a few issues when I bought it and they were More

by lowman1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown
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