Southtowne Hyundai of Newnan

What does it take to get some help from the Hyundai customer service team? I filed a ticket on November 10 for my inoperative BlueLink and was told the issue would be resolved in 3-5 business days. Wel customer service team? I filed a ticket on November 10 for my inoperative BlueLink and was told the issue would be resolved in 3-5 business days. Well, I called on day 5, 7, and 9 and I HAVE STILL NOT received any help. Its infuriating that your CS and engineering teams can continue to ignore a customer who just spent this money on a car. What will it take to get someone to fix this or least give me a call? Initially I was pleased with my Santa Fe Limited edition but when I picked up the vehicle after purchasing it I was greeted with 27 miles to empty on the gas tank and no second key. I was told the key was in the mail but that was three weeks ago and still nothing on the front. I'm hoping these issues don't happen to someone else but its definitely not too late to earn my trust back. Find the key and fix the BlueLink and I will be a happy customer. More

They were very friendly and helpful when we came in to look for my son a truck. They gave us several options until we found one that fit our needs and felt was a great, safe option. look for my son a truck. They gave us several options until we found one that fit our needs and felt was a great, safe option. More

Very professional and curious. They called me and told me that my car had a recall and fixed it the same day. This was so unlike other vehicles I have owned. Honda was aware of problem, but told me to w me that my car had a recall and fixed it the same day. This was so unlike other vehicles I have owned. Honda was aware of problem, but told me to wait until car stopped for them to repair. Cadalac wa aware of headlight issue but I had to pay for repair and be reimbursed! Love my car More

I have been bringing my Genesis to Southtown for 6 years now and always had great service. My Service Agent Carman is the BEST! She is always knowledgeable of what I need done and ALWAYS kind. now and always had great service. My Service Agent Carman is the BEST! She is always knowledgeable of what I need done and ALWAYS kind. More

Great customer service. Carmen is great! Repairs seem to be working okay. be working okay. More

Not bad But Should have car replacing the repaired one Not bad But Should have car replacing the repaired one Not bad But Should have car replacing the repaired one More

I found a car via Car Gurus located at this dealership approximately 1pm on Monday. I was put in touch with Kayla and texted her. She was very prompt, courteous and helpful! We put the deal together qui approximately 1pm on Monday. I was put in touch with Kayla and texted her. She was very prompt, courteous and helpful! We put the deal together quickly and she had my car delivered to my home, which is 2 hours away, by 7pm. I love the car. It is just as pictured on their site and in the video. She's great and I highly recommend her and this dealership. More

I brought my car for service. They take care of my car every time. They keep my Hyundai running smooth at all times. I am happy to bring it here for service. every time. They keep my Hyundai running smooth at all times. I am happy to bring it here for service. More

Excellent staff, kept me informed about the progress, super nice and Accommodating and fair. I highly recommend Southtown Hyundai for your automotive needs. super nice and Accommodating and fair. I highly recommend Southtown Hyundai for your automotive needs. More

service adviser very friendly and knowledgeable very clear in the process of service and price. i would like to recommend to have a bigger waiting area. clear in the process of service and price. i would like to recommend to have a bigger waiting area. More