Southtowne Hyundai of Newnan

Fantastic customer care from Maddie Barton, Charlie Simmons and Lee Falk. They made the purchase so easy, even though I had an expired drivers license, they worked with me and the bank to get the finan Simmons and Lee Falk. They made the purchase so easy, even though I had an expired drivers license, they worked with me and the bank to get the financing approved. They sent a driver up with the new car, the paperwork and took our trade-in back, all in the same day.Love our purchase! Maddie was so easy to work with on the sale and treated us with upmost respect and courtesy. The car we purchased, a 2023 Lincoln navigator, was everything they said it would be and was exactly as represented. We would work with Maddie and her team again any day! Go see her, you will not be disappointed. Do not be hesitant to work with her online either, fantastic experience overall. More

They will try to tell you they are selling you a car with a clean history, they consider OVER $9500.00 in repairs the previous month clean!! Wasted my time and money, call your insurance agent or CarFax befo a clean history, they consider OVER $9500.00 in repairs the previous month clean!! Wasted my time and money, call your insurance agent or CarFax before wasting your time, this is NOT AN HONEST ESTABLISHMENT! I had several people at this dealership tell me how long they had been there, my only thought was I wouldn’t admit I had been ripping people off that long to someone’s face! Buyer beware! More

If you buy a car here, do not expect service unless you schedule oil change, tire rotation, etc a month out. Terrible service after the sale... schedule oil change, tire rotation, etc a month out. Terrible service after the sale... More

We had a great experience purchasing our new Tucson from Brett Coburn. Brett and managers were very professional. We had no high pressure and very good to deal with. I highly recommend Brett and dealership. Brett Coburn. Brett and managers were very professional. We had no high pressure and very good to deal with. I highly recommend Brett and dealership. More

Worked with Bret Coburn, He is very helpful and straight forward. I told him what we were looking for and $$ we wanted to spend. He found that vehicle on the lot, from start to finish in 3 hours, looking at forward. I told him what we were looking for and $$ we wanted to spend. He found that vehicle on the lot, from start to finish in 3 hours, looking at the Kona, test drive and out of finance. More

My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; they apologized and fixed it. Second visit for an oil change led to a massive oil spill on my driveway due to a forgotten cap. They towed it back, redid the oil change, but engine cleaning chemicals damaged my front bumper. Shockingly, they initially blamed me, only admitting fault after presenting evidence. They refuse responsibility, shifting blame onto customers for their own mistakes. Stay cautious! More

My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; they apologized and fixed it. Second visit for an oil change led to a massive oil spill due to a forgotten cap. They towed it back, redid the oil change, but engine cleaning chemicals damaged my front bumper. Shockingly, they initially blamed me, only admitting fault after presenting evidence. They refuse responsibility, shifting blame onto customers for their own mistakes. Stay cautious! [ More

Negotiable, quick correspondence. Friendly service and quick to ensure I'm completely happy with the deal. Friendly service and quick to ensure I'm completely happy with the deal. More

Poor customer svc. Went in for oil change, Front end alignment (car pulling slightly to the rt.) and rotation. These ppl clearly did not use gloves all the dirt for the Went in for oil change, Front end alignment (car pulling slightly to the rt.) and rotation. These ppl clearly did not use gloves all the dirt for the tire change was on my steering wheel, gear shift and door handle. I told the svc lady about it, Her exact words "Oh you didn't get the detail package" She then tried to wipe it off with her hand. I told the idiot to stop. WTH!!! Also the front end clearly was not done...only the rotation the slight pull I had to the right is now the exact pull I have to the left. Definitely will not return or purchase from them again. Back to Stone Crest Hyundai where they have Great customer svc, More

The worst experience I have ever had with a car dealership. They said my 2016 tucson had a blown engine($14,000 to repair) and then very much wanted me to trade in and buy another car. After asking dealership. They said my 2016 tucson had a blown engine($14,000 to repair) and then very much wanted me to trade in and buy another car. After asking for the diagnostic repirt of blown engine all they would offer me was a copy of my receipt. After not finding a suitable car to buy I took my tucson elsewhere and then found out it was a cylinder issue, only $4000 to repair. My guess is either they were trying to scam me in trade and make a sale, or their service department is incompetent. If you want a manager to assist in customer service, then you just get a lecture on how you don't understand anything about cars! If you want to be treated arrogantly and rudely then this is the place to go!! More