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Southtowne Chevrolet Cadillac Buick GMC - Service Center

Newnan, GA

4.3
361 Reviews

361 Reviews of Southtowne Chevrolet Cadillac Buick GMC - Service Center

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December 01, 2021

Larry Rooker does a great job for your dealership. His courtesy is outstanding. He does what he says he will do. More

by Mspierj60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Southtowne Chevrolet Cadillac Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 30, 2021

Great dealership with great service! Paul Hardegree always goes out of his way to make sure we have great service that we’re satisfied with! More

by sprophett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hardegree
Dec 07, 2021 -

Southtowne Chevrolet Cadillac Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to Paul here at Southtowne Chevrolet Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2021

I always receive such great service that I drive all they way from Phenix City More

by Keisha T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Southtowne Chevrolet Cadillac Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

November 05, 2021

Arrived 8:30 am, drove out 3:20pmOnly one communication Arrived 8:30 am, drove out 3:20pm Only one communication with no update response. Special brake pads not in stock. More

by berendat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Southtowne Chevrolet Cadillac Buick GMC responded

Hello, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (678) 619-4902 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

November 05, 2021

Friendly people & great service. Worth the drive from McDonough to Newnan. Clean waiting areas for customers. More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Van
Nov 07, 2021 -

Southtowne Chevrolet Cadillac Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2021

I have been going to Southtown for several years now. I have always been impressed with the service department, especially with Tim Jackson. Everyone there treats you with respect, and makes.you feel like More

by Gquinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Southtowne Chevrolet Cadillac Buick GMC responded

Hi, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

October 21, 2021

The staff was very friendly and all work was performed as requested. The kept me advised of any items I might need to replace soon as well. More

by Mike Donegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Southtowne Chevrolet Cadillac Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2021

Always accommodating and professional. Scheduled service with a smile. Always willing to answer questions. Great service as usual. More

by mhendrix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2021 -

Southtowne Chevrolet Cadillac Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 27, 2021

Prompt pick up and service. Prompt shuttle pick up. Prompt drop off. Professional, understood customer was going through a hectic time and made things smoother. More

by Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Van helped me too. 5 stars
Sep 29, 2021 -

Southtowne Chevrolet Cadillac Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 20, 2021

I was involved in an accident in AL in July 2021 by a USAA customer. USAA was easy to work with but Kelly at Southtowne Collision made it even easier. She scheduled an appt for me to receive an est More

by Karen
Recommend Dealer
Yes
Employees Worked With
Kelly at Southtowne Collision
Sep 24, 2021 -

Southtowne Chevrolet Cadillac Buick GMC responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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