Southtowne Chevrolet Cadillac Buick GMC - Service Center

Excellent service. Waiting room was neat and clean. Warranty or recall was available to solve brake problem. Waiting room was neat and clean. Warranty or recall was available to solve brake problem. More

The service department at Southtown is extraordinary. A special thanks to Tim Jackson, who always works with me to get my GMC Sierra repaired/serviced. A special thanks to Tim Jackson, who always works with me to get my GMC Sierra repaired/serviced. More

Southtown dealership is very professional and courtesy. As always I felt welcome when I arrived. They kept me informed on the status of my vehicle. Service was great. As always I felt welcome when I arrived. They kept me informed on the status of my vehicle. Service was great. More

Great in and out times just great service And great people southtown is a dealership for life people southtown is a dealership for life More

From sales to service my experience has been as good, if not better, than any dealership I have ever used. not better, than any dealership I have ever used. More

Southtowne Chevrolet worked with us as a walk-in customer on a Saturday when the check engine light came on and we needed the vehicle for travel the following day. They were very friendly and understanding o on a Saturday when the check engine light came on and we needed the vehicle for travel the following day. They were very friendly and understanding of the urgency, they repaired the vehicle in a timely manner and we felt like the price was very fair. They provided us with great service which was greatly appreciated on short notice. We have taken our vehicles here before and I’ve always been satisfied with the service we have received, I highly recommend using this facility for repairs. More

I was forced to take my vehicle in for service due the smell of gasoline coming inside my vehicle. Preston Smith was my Service Advisor and advised me that the shop needed to keep my vehicle for a few mor smell of gasoline coming inside my vehicle. Preston Smith was my Service Advisor and advised me that the shop needed to keep my vehicle for a few more days to repair it. It was discovered that I had a fuel injection leak and Preston kept me informed via email and phone about the work that had to be performed. My family will forever be grateful for the diligence Preston and the Southtowne Family exerted to make sure this issue was fixed. We no longer smell gasoline inside our vehicle and it has been three days of me driving the vehicle, and I have not had to use my asthma inhaler because of the smell of gasoline. I also wish to THANK William who released my vehicle to me while Preston was at lunch. His humor is infectious and he knew exactly where to go to retrieve my paperwork during Preston's absence. I loved seeing this company run like a well oiled machine. Again, I wish to say THANK YOU for fixing my vehicle. Your professionalism is immeasurable. More

I can't say enough how Van in service takes care of his customers. GM sold me a warranty package and said I could use it any any GM dealership however I'm finding out this is not true and after scheduling customers. GM sold me a warranty package and said I could use it any any GM dealership however I'm finding out this is not true and after scheduling an appointment, showing up, waiting a little while for them to make calls, I was told I would have to pay so I left. I called Van at Southtowne, asked when I could get an appointment, explained what had happened, and he said come on in and he worked me into the schedule. Can't get any better than that! More