Southtowne Chevrolet Cadillac Buick GMC - Service Center

Great Service As always, Southtowne continues to give great service. Paul in the Service Department always goes above and beyond to provide quality customer servic As always, Southtowne continues to give great service. Paul in the Service Department always goes above and beyond to provide quality customer service. I have been a regular customer at Southtowne since 1994 and will continue to purchase and have my vehicles serviced there. Southtowne is the BEST! More

Communication They were very busy and explained that there would be a wait from the beginning and went out of their way to inform customers with progress reports on They were very busy and explained that there would be a wait from the beginning and went out of their way to inform customers with progress reports on how it’s going. It turned out pretty minimal delay More

Battery replacement Jason in service has been a phenomenal help with getting me the service that I need with my truck. I I’ve wirking with Jason. Jason in service has been a phenomenal help with getting me the service that I need with my truck. I I’ve wirking with Jason. More

Service Appointment for Battery Got in and got out - Warranty Battery Replacement. Completely satisfied.Preston took vehicle in, battery was checked, it was low and was replaced pe Got in and got out - Warranty Battery Replacement. Completely satisfied.Preston took vehicle in, battery was checked, it was low and was replaced per warranty. More

Jason meters went above and beyond Jason went the extra mile, he delivered not only what I was expecting, but more than I was expecting. Very personable, also, is a pleaser dealing with Jason went the extra mile, he delivered not only what I was expecting, but more than I was expecting. Very personable, also, is a pleaser dealing with him. More

Very knowledgeable and professional. The staff is very knowledgeable and professional. The service dept is top notch. I recently had the EPS flashed on my truck per a vehicle recall. I ta The staff is very knowledgeable and professional. The service dept is top notch. I recently had the EPS flashed on my truck per a vehicle recall. I talked with Jennifer to schedule my appt, when I arrived Larry got my truck right in, even a little ahead of the appointment time. More

Professional and quick service Best service manager in the business. We drop our Buick off and our able to pick it up the next day. Fast and friendly service! Best service manager in the business. We drop our Buick off and our able to pick it up the next day. Fast and friendly service! More

Service Department Oil change, tire rotation, & multi-point inspection - in & out within an hour. Great job by William Warren (Service Adviser). My 2nd trip to Southtown Oil change, tire rotation, & multi-point inspection - in & out within an hour. Great job by William Warren (Service Adviser). My 2nd trip to Southtowne service department. Very pleased with the performance each trip. More

What I thought was unbalance tires were out of round tires I recently had my tires replaced at Southtowne and after taking it on a trip at highway speeds, thought I had a tire out of balance. Took it in and J I recently had my tires replaced at Southtowne and after taking it on a trip at highway speeds, thought I had a tire out of balance. Took it in and Jason got my truck in and came back and told me I actually had two tires out of round, which is pretty unusual these days. Jason told me they were going to replace them and had me on my way. Always outstanding customer services. Thank you! More

Great customer service I came in for an oil change without an appointment. I was able to get in and out in 30 minutes. They we're kind and I understood that without an appoi I came in for an oil change without an appointment. I was able to get in and out in 30 minutes. They we're kind and I understood that without an appointment, I would have been waiting a long time. The smiles and curtious behavior helped make my day go better. More