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Southtowne Chevrolet Cadillac Buick GMC - Service Center

Newnan, GA

4.4
360 Reviews

360 Reviews of Southtowne Chevrolet Cadillac Buick GMC - Service Center

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February 13, 2019

Great service Friendly and helpful employees. Dealerships are much more reasonably priced than they use to be and the work is guaranteed. Keeps you posed on how th More

by britt,joyce 1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Justin
Feb 22, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to let others know about your experience at Southtowne. We appreciate your business and the 5 stars!

January 31, 2019

Great service. In and out in no time. The service person kept me informed of progress. Service person friendly and helpful. Very pleased with visit. Will use again. More

by 12345buick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 22, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We are happy to serve! Thank you for taking the time to brag about your visit with us online.

January 28, 2019

Out of town crisis On Friday 1/25/19 I arrived in Newnan for a friend's baby shower. Before I left Sarasota FL I needed an oil change and tire rotation but there were n More

by Sarasotagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LAARY ROOKER
Jan 28, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We are so glad to hear that we exceeded your expectations. Mr. Rooker is a fine member of our staff and he would be the first to tell you that he was just doing his job. We take great pride in making sure that our customers, near and far, are aware of their vehicle's working condition before they leave. We are thankful that you decided to come in instead of waiting. The tire was certainly a safety concern with the steal belt showing and a dead battery is no fun at all. We are thankful for the opportunity make sure you left here with your vehicle safer than when you arrived. Thank you for great review and the thoughtful comments. Stop by to see us whenever you are in town!

January 24, 2019

Customer Service I have been a Southtowne Motors customer for over twenty years. I can call Paul Hardegree and get in for service at a convenient time. When I take my More

by GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hardegree
Jan 28, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you for the kind words and the great 5 star rating. Paul does a great job and we honored to have him as part of our team!

January 24, 2019

Price While I absolutely received excellent service and high quality work, Paul was excellent, the price I was quoted on the phone was not what I was charge More

by Chemrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Jan 28, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

"Chemrick" we are glad to hear that our quality of work and customer service was superb. We do hate to hear that you feel you could've gotten the tool box you received for 50% less. Someone from our dealership will be reaching out to you privately regarding this matter. We certainly do not want to lose your business over a tool box.

January 16, 2019

Great Servicing Had a wonderful experience getting my service done at Southtowne, everyone was extremely helpful, nice, and got the job done. Will certainly be coming More

by Romashi91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Jan 28, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you for letting us know that we got it right! We appreciate you sharing your your experience and rating it with 5 stars!

January 06, 2019

Buick I am pleased with the overall customer service for the purchase and service of my 2017 Buick Regal. I have contacted my salesman several times with no More

by suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer, mechanic and cashier
Jan 12, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Suzzanne, that you for taking the time to share your experience. Please email ctaylor@southtowne.com regarding the speaker cover! We will make sure that you get what you were promised.

January 05, 2019

FAST SERVICE THEY GOT ME IN AND OUT IN A TIMELY MANNER AND MY TRUCK RIDES GREAT. THANKS TO THE SERVICE DEPT. FOR THE FRIENDLY AND QUICK SERVICE. More

by sonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LARRY
Jan 12, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Our lube techs are former NASCAR pit crew members! Not really! We do know that you have other things to do besides waiting for an oil change. We work diligently to keep our customers on the road! Thank you for the tremendous review and stellar rating!

January 04, 2019

I love the employees The service department is so friendly and accommodating! I didn’t have an appointment but they had me in and out within an hour and a half! They eve More

by BlindJudyBlues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston
Jan 12, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We are so glad that we were able to "hit a home run" in the expectations department! Thank you so much for taking the time to share your experience and giving us 5 stars across the board!

December 22, 2018

Outstanding service Drove 83 miles to have CD installed in my Cadillac. Was met by David and provided outstanding welcome and service. Customer waiting area was excepti More

by jerryp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Dec 24, 2018 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you so much for sharing your experience with our service department! We greatly appreciate the time to write such a wonderful review and the stellar rating! We wish you and yours a very Merry Christmas!

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