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Southtowne Chevrolet Cadillac Buick GMC - Service Center

Newnan, GA

4.4
360 Reviews

360 Reviews of Southtowne Chevrolet Cadillac Buick GMC - Service Center

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May 01, 2019

Service car Jason and service people got me in and out quickly. It was very appreciated and due to having a busy day myself. Thank you again. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
May 04, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thanks, Don! We appreciate the 5 star rating and your kind words. We know our customers have busy schedules and we work hard to get you back on the road taking care of business!

April 20, 2019

Continuous lies It is disappointing that your dealership responds to issues here meant for other customers to be wary with more lies. Please don't tell people that y More

by IRA sudman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Apr 20, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We hate to hear that you are unhappy. As always, we take the feedback from our customers very seriously. After looking into your situation, it is our understanding that you spoke with our GM regarding your phone "cutting out" after being paired to your vehicle's radio. When your vehicle was here last, members of our service team paired their personal devices to the radio and it worked flawlessly. Since basically every component of the radio (connector, receiver, display) has been replaced, we feel that it is reasonable to consider that your phone could be the problem. We suggest that you take your device to your local mobile retailer and have them check it out. Please reach out to us with their findings or have them contact us directly as it is our sincere desire that you be happy with your purchase.

April 20, 2019

David Huff is a awesome Service Tech This was my first time bringing my Tahoe in for service! David Huff is truly an asset to your company! He went above & beyond to take care of me.. I w More

by 818peachy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Huff
Apr 20, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We appreciate your kind words and for rating your experience with 5 stars. Mr. Huff is indeed a valuable asset to our service team. He stands at the helm of a VERY busy department and consistently delivers unprecedented productivity in such a limited space. We know that he wouldn't accept the credit, but would pass it to his hand picked-team. He has proven over the years of service to Southtowne that customers come first! Thank you again for your kind words and shedding some light on the efforts of such fantastic leader and all around good man.

April 20, 2019

great and friendly service,,recmmend making appt. before great service,,friendly folks,i would recommend to all best to make an appt. before going in for service,makes for a faster service,,good work guys!! More

by ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Mader, Destiny Doyal
Apr 20, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Ronnie, we are pleased that your experience was a solid 5 stars! Thank for taking the time to let us know by sharing it online. It is an honor to have served you and we look forward to keeping your vehicle in tip-top shape in the years to come.

April 17, 2019

Excellent service Always get great service at Southtowne the service is always done in a great time it always has excellent service service advisories are very knowled More

by jettek1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rooker
Apr 20, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you for your loyalty to our brand and for taking the time to share your experience online. We look forward to serving you in the future!

April 16, 2019

EXCELLENT Customer Service from the service advisor was a excellent. Repairs were explained every step of the way. Repairs were completed in a timely manner a More

by tradams07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Meyers
Apr 20, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you for sharing your service experience and rating our service at 5 stars. We cherish each customer and recognize that there are a million things you'd rather be doing than waiting on car repairs and maintenance. We do out best to keep your visit at a minimum while providing the maximum in quality repairs and customer service. See you "on down the road!"

April 10, 2019

Excellent Service My family has been affiliated with South Town for years. They take care of customers AFTER the sale. I couldn’t say that about some other dealership More

by Rambo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Smith
Apr 13, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We believe that taking care of our customers throughout their ownership experience is not just good customer service, but it's just the right thing to do! Thank you for taking the time to write such a great review and giving us an awesome 5 star rating!

April 07, 2019

Collision SOUTHTOWNE Hyundi is like family to us. Recently my wife was driving at night and a piece of Rubber came flying and underneath the car. The collis More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forest and the collision department.
Apr 13, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We are honored to have you as part of the loyal Southtowne customer family. We appreciate the thoughtful review as well as your continued business.

March 31, 2019

Service Dept. Had a nail in my tire. Had to have the tire replaced. Took a long time and price was high but people who work in this dealership are great and what ke More

by CTSV XT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Lane, Steve Mader
Apr 01, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We appreciate your loyalty!! That means a great deal to us. On your next visit, please ask about our "My Rewards" program. Every dollar you spend at our dealership earns points that help you save on future expenses.

March 29, 2019

First Impressions Better organized then Mercedes! Great service personnel, no waiting. Waiting area clean and comfortable. Preston Smith made a great impression on my f More

by Grumpie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Smith
Apr 01, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We are delighted to hear that we exceeded your expectations!! Thank you for sharing your experience and for the 5 star rating!

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