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Southtowne Chevrolet Cadillac Buick GMC - Service Center

Newnan, GA

4.4
360 Reviews

360 Reviews of Southtowne Chevrolet Cadillac Buick GMC - Service Center

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July 09, 2019

service timely, professional and explains necessary details. Used shuttle to work which is a huge help! Jason is great to work with and he makes the process f More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 15, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you for your thoughtful review and for the 5 stars! It is an honor to serve you!

July 05, 2019

Body repairs Did a super job repairing several areas. Made my 2013 look new again. Will return for all future services. Best dealer around.Great Collision Center More

by richard42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, in Collision
Jul 06, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We are super excited to hear the 2013 is back in action and looking sharp! Thank you for your continued patronage. We'll see you soon!

July 03, 2019

Agreed on fixes Brought my 2012 gmc to get the agreed upon fixes taken care of and was told it would take 1 1/2 hours to fix while I’m waiting, mind you this was with More

by Graham112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Mader
Jul 06, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We hate to hear that an hour and a half was too long to wait for the free repairs. Your feedback will greatly help us with how we move forward.

July 01, 2019

Great customer service by the entire Service Team! Jason provided a smooth seamless transaction when I dropped my CT6 off for its annual service. Everyone in the service department is professional, co More

by Rddawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and the entire Service Team
Jul 06, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We appreciate you taking the time to share your experience, Rddawson. It is an honor and a pleasure to have been at your service.

June 28, 2019

Excellent service! We always receive excellent, prompt service from this dealership, both in the service department and the body shop. Our latest experience was in the More

by BlondeGma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricky Spradlin
Jul 06, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you BlondeGma for the kind words and the stellar rating!

June 11, 2019

Service Appointment The Service Department does an outstanding job to get you in & out without delay. I arrived about 30 minutes early & they took me right in. More

by HappyCaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry
Jun 17, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you, HappyCaddy! We appreciate the kind words and the stellar 5 star review!

June 08, 2019

Always Excellent Customer Service I have been dealing with Southtowne for over 20 years. Simply put, they are the best in Customer Service. Larry Rooker goes out of his way to make s More

by Dr. Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rooker, Steve Mader
Jun 17, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you, Dr. Bob! We appreciate your business! Thank you so much for taking time to give us such an awesome rating and taking the time to write such a thoughtful review!

May 10, 2019

First vehicle service My first vehicle service was handled by Jason Meyers and it was handled very well. Jason was very courteous and answered all my questions. My vehicle More

by calvi5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Meyers
May 13, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We greatly appreciate the fantastic words and the excellent rating. We appreciate your business ! We look forward to seeing you on your next visit!

May 06, 2019

Warranty Service Outstanding service provided by Mr. Jason Mayers. He is one of does persons that make your day a good day. Excellent customer care and always extrem More

by jofergal@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mayers.
May 13, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We appreciate the great review and the 5 star ratings in all but one category. Please let us know what we got wrong in the "Quality of Work" category. We certainly want to make sure that all of our customers are satisfied with our work quality!

May 13, 2019 -

jofergal@hotmail.com responded

The problem with the front screen, still the same. Touch screen is not responding to some apps with the IPhones

May 03, 2019

Maintenance Service was done in less than an hour I was thrilled! Everyone is always very friendly and helpful. The waiting area is very nice and comfortable. More

by Tamtam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rooker.
May 04, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We are delighted to hear that we exceeded your expectations! Thank you for taking the time to brag about our great Service Team and amenities!

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