Southtowne Chevrolet Cadillac Buick GMC - Service Center

Jason is always pleasant and very professional. No situation ever seems to overwhelm him. He is always courteous, and he communicates the process of the service the whole way through. situation ever seems to overwhelm him. He is always courteous, and he communicates the process of the service the whole way through. More

Excellent Service I have been a happy customer for over 20 years! Buying cars here and having them serviced here. The Service Department is outstanding! Larry Rooker I have been a happy customer for over 20 years! Buying cars here and having them serviced here. The Service Department is outstanding! Larry Rooker is our customer care ambassador and he takes great care of our car needs. It is a pleasure to deal with Larry and the Service team! More

Excellent review for the service Dept. Larry took me as a walk-in and I got top notch service and beautiful new tires! Thanks for a great experience! a walk-in and I got top notch service and beautiful new tires! Thanks for a great experience! More

Satisfied Customer treated with respect at all times., they are professionals, honest, being a woman (elderly) you're not taken advantage of. I had a bad experience wi treated with respect at all times., they are professionals, honest, being a woman (elderly) you're not taken advantage of. I had a bad experience with the Buick in morrow, Ga. in 2017, at the time in 2017 my daughter took my Buick Verano for a oil change and was treated with excellence. the back seat of the Verano was too small for my operated knee, Southtowne worked with me and i was able to get my lacrosse and i am happy with it. Thank you the very good service you do on my car. Thank you Jason for the service with a smile, and i want to take this opportunity to thank Mr, Ross Abeles, he really help me with the sale of my Lacrosse. I apologize for the review my daughter sent originally, it was a mistake. Mr. Abeles is an excellent sales person. He has patience which is a virtue. Thanks again Jason for your service with a smile each time. Courtesy, Respect, Professionals, your service department has it all. God bless you all. More

Excellent Customer Service I can always count on Larry Rooker to provide excellent customer service. He has been my service technician for more than ten years. This is my fifth I can always count on Larry Rooker to provide excellent customer service. He has been my service technician for more than ten years. This is my fifth Cadillac that has been serviced by Larry. Thank you, Southtowne. More

I’ve been using them for about 15 years. They have always done a great job for me. The service advisors do a great job. I’ve dealt with Larry Rooker and David Morgan and they’re both very profession always done a great job for me. The service advisors do a great job. I’ve dealt with Larry Rooker and David Morgan and they’re both very professional and service oriented. I will continue to use Southtowne. More

Very pleased with service. I had a 1:00 appointment. Larry was very friendly and got my car serviced in about an hour. I have worked with Larry for several years and the serv I had a 1:00 appointment. Larry was very friendly and got my car serviced in about an hour. I have worked with Larry for several years and the service has been very good. More

Service is excellent Preston is great to deal with. Shoots straight and helps out as much as possible. Had to wait on backordered parts from GM but he kept in touch with Preston is great to deal with. Shoots straight and helps out as much as possible. Had to wait on backordered parts from GM but he kept in touch with me and called me as soon as they came in. More

Great local service The service team at Southtowne was great. We brought out Buick in and the service was completely covered by the bumper-to-bumper warranty. They were The service team at Southtowne was great. We brought out Buick in and the service was completely covered by the bumper-to-bumper warranty. They were friendly and kept me up-to-date on the progress or repairs. The big problem we had was with the striking GM workers. Because of this, what should have only taken a day or two service, actually took two weeks because the dealer couldn't get parts in due to the striking GM workers. More

Very Helpful, checking all the boxes. I feel like after such an expensive purchase I have not been abandoned and they are doing their best to check all the boxes in regards to the issues I I feel like after such an expensive purchase I have not been abandoned and they are doing their best to check all the boxes in regards to the issues I am having with my 2016 Denali. I am impressed with the continued service from both David Huff and Larry Rooker. Thank you! More