Southtowne Chevrolet Cadillac Buick GMC - Service Center

GM Scheduled Vehicle Maintenance My 2019 Cadillac scheduled maintenance was due and the dealership promptly scheduled a service appointment. The vehicle was properly serviced and the My 2019 Cadillac scheduled maintenance was due and the dealership promptly scheduled a service appointment. The vehicle was properly serviced and the staff was excellent! The Service Adviser, Paul Hardegree, and the Service Mgr, David Huff, were both very professional and courteous in servicing my vehicle. I am thoroughly happy with the Service Experience and Staff and would highly recommend this dealership for any vehicle services needed by vehicle owners. Happy Holidays Southtowne Motors! More

Tim took great care of my service request. They provided a loaner vehicle for the time they needed to work my truck into a very busy transmission department. Both vehicle complaints were troubleshot and wor a loaner vehicle for the time they needed to work my truck into a very busy transmission department. Both vehicle complaints were troubleshot and worked with documented tsb's. Tim reached out to let me know what was done when and was flexible with my schedule in returning the loaner and picking my vehicle up. More

I have had a great overall experience with Southtowne Chevrolet in Newnan. Tim Jackson in the service department and Richard in the parts department have been excellent and great to work with. Phil and R Chevrolet in Newnan. Tim Jackson in the service department and Richard in the parts department have been excellent and great to work with. Phil and Ronnie helped us in the purchase of our new Tahoe and they also were a pleasure to work with. More

Southtowne is really your dealer for life. I Have bought over 20 cars from them. They always take care of me. Service department is outstanding also. over 20 cars from them. They always take care of me. Service department is outstanding also. More

You had my truck for a week and a half, and I got no status update calls. I made one call, just to find out the parts were in. Invoice had down a car wash, but that was not done. Driver had to run it status update calls. I made one call, just to find out the parts were in. Invoice had down a car wash, but that was not done. Driver had to run it over to get that done while I waited. Mechanic did a good job. More

Service review. Outstanding folks to work with. Paul,service writer,is very patient and helpful. They do what they say they will do in timely fashion. Great job,tha Outstanding folks to work with. Paul,service writer,is very patient and helpful. They do what they say they will do in timely fashion. Great job,thanks. More

Little Communication When I bought my truck from the dealership, it had a dent in the tailgate. My salesman setup to get the tailgate fixed & a spray in bed liner. I was When I bought my truck from the dealership, it had a dent in the tailgate. My salesman setup to get the tailgate fixed & a spray in bed liner. I was told to drop it off with one service tech, he knew about the spray in liner but not the tailgate. For a week, no one called me to give me an update. I had to call & go by the dealership / service department to get an update. Over all, they did a good job, I would have just wished to be contacted more. More

please with service Took truck in for first oil change very satisfied with the service in and out in less than a hour. thanks for your quick service. Took truck in for first oil change very satisfied with the service in and out in less than a hour. thanks for your quick service. More

Service Appointment Jason Meyers was very professional. He took time to talk with me about my car,he explained what the issues were and gave me information. Jason explain Jason Meyers was very professional. He took time to talk with me about my car,he explained what the issues were and gave me information. Jason explained benefits that I had with the dealer that I did not know about. Jason provided an outstanding experience. More

Great experience! Got me in and out in a timely manner. William answered all my questions. Brought my Buick Encore Essence in for first maintenance. William answered all my questions. Brought my Buick Encore Essence in for first maintenance. More