Southtowne Chevrolet Cadillac Buick GMC - Service Center

William Warren is always perfect in helping me take mechanical care of my Chevy truck. He really knows what he’s doing and is focused on customer care. mechanical care of my Chevy truck. He really knows what he’s doing and is focused on customer care. More

Jason in GMC Service was great as usual. I have had all my service completed here since purchasing my 2015 Sierra. Every experience has been great. my service completed here since purchasing my 2015 Sierra. Every experience has been great. More

Oil change and break repair. The review should be 5 stars but I gave less because of the price for front brakes. The price was 284.00. The price is probably correct compared to ot The review should be 5 stars but I gave less because of the price for front brakes. The price was 284.00. The price is probably correct compared to other dealerships. More

Excellent Service--Thanks, Paul Hardegree I would like to commend Mr. Paul Hardegree for his patience and professionalism. I have a long history with Southtowne and I am continually impressed I would like to commend Mr. Paul Hardegree for his patience and professionalism. I have a long history with Southtowne and I am continually impressed with the consistency of their service. It is always a delight to do business with this company. In the absence of Larry Rooker, my go-to-person in the Service Department at Southtowne, Mr. Hardegree is to be commended for his patience and professionalism. I stressed patience because I waffled on whether or not my vehicle needed a catalytic converter due to past issues with other shops misdiagnosing problems or creating problems that do not exist with my vehicle. On several occasions, in the past, I have found that other service centers often claim there is a major problem with my vehicle only to find out that there was not. This was not the case with Southtowne. I only questioned the diagnosis because of a number of other issues, to include the fact that (1) the engine light initiated at impact with the curb of a sidewalk and (2) I had recently filled my tank with super unleaded gas. Also, I consulted two others mechanics who suggested that I have the engine light reset and see if it would come on again. They assured me if it did and the code read the same, it is most likely a bad converter. After the light came back on Tuesday, December 3, 2019, I decided to go ahead and have the converter replaced since I am about to embark on a number of camping trips. So, many thanks for Paul's patience especially after I had urged him to order the expensive part, which they did not have in stock due to the age of my vehicle. More

Excellent personal service Larry Rooker was great in attending to our needs for service and got us in and out in a flash. He also recommended additional checks which resulted i Larry Rooker was great in attending to our needs for service and got us in and out in a flash. He also recommended additional checks which resulted in preventive maintenance that might of been costly in the future, thanks Larry! We've been coming to Southtowne for 15 years and continue to come back because of the people who work there. Michelle again as always took great care of us. Its like coming to visit family not going to a car dealership! More

Preston was friendly and knowledgeable and the Mechanic the Preston Smith was Friendly and Knowledgeable and the mechanic was also. Thank you for doing a good job. Thanks for the good customer service and quick Preston Smith was Friendly and Knowledgeable and the mechanic was also. Thank you for doing a good job. Thanks for the good customer service and quick turn around. More

Excellent Service The service was excellent. We were able to make our appointment online for the time we wanted. When we arrive there was no wait, and Jason took really The service was excellent. We were able to make our appointment online for the time we wanted. When we arrive there was no wait, and Jason took really good care of us. He was professional, friendly, knowledgeable and efficient. Thank you Jason for the great service. We did not get the name of the young lady that checked us out, but she was friendly and efficient. We could not have been more please. More

Yukon service Excellent service provided by Jason and car loaner staff. Work completed on time and correct. Staff very friendly and helpful. Never had a poor vis Excellent service provided by Jason and car loaner staff. Work completed on time and correct. Staff very friendly and helpful. Never had a poor visit to the service department. More

Fantastic service! Had a oil change, tire rotation and wheel balance. All 3 new wipers and headlights installed in about a hour. I couldn’t believe it! Great job wheel balance. All 3 new wipers and headlights installed in about a hour. I couldn’t believe it! Great job More