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Southtowne Chevrolet Cadillac Buick GMC - Service Center
Newnan, GA
361 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
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361 Reviews of Southtowne Chevrolet Cadillac Buick GMC - Service Center
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May 22, 2020
Very friendly and helpful with any questions that I may have with an issue or recall. I would recommend William as great service person to work with. have with an issue or recall. I would recommend William as great service person to work with. More
by lynneason89
Employees Worked With
May 08, 2020
SERVICE DEPARTMENT IS NOT TRUSTWORTHY Last time I was at the dealer they tried to sell me a cabin air filter. the original charge was going to be $800. but we're going to give me a deal ba Last time I was at the dealer they tried to sell me a cabin air filter. the original charge was going to be $800. but we're going to give me a deal based on reducing the time to under 4 hours to clean the area. I then was directed to the mechanic and he proceeded to tell me that his father almost died because he was diseased by the lack of cleaning his vehicle. I left the dealership had my son get a cabin air filter and he did the complete job and cleaned out the entire area with a vacuum cleaner and new filter in less than 15 minutes. Talk about a terrible experience. OMG! this last time I thought I would give them another chance. This time my wife was having occasional issues with her A/C not getting cold enough. When the dealer was finally contacted 3x, I was told that the low-pressure hose needed to be replaced AND THAT IT WOULD COST $800. Does that seem to be a magical number??? I have purchased 5 vehicles through Southtowne previously and will never do that again! More
by dkessler
Employees Worked With
PAUL HARDEGREE
May 07, 2020
Great service. I needed a new battery, I was ready to leave the truck with them but was given the opportunity to wait. Hhh oo. leave the truck with them but was given the opportunity to wait. Hhh oo. More
by revmichael.jackson
Employees Worked With
May 01, 2020
First Service Visit The appointment I made online experienced troubles on their end but they honored the time slot and got my vehicle in and serviced in a very reasonable The appointment I made online experienced troubles on their end but they honored the time slot and got my vehicle in and serviced in a very reasonable time. The waiting room is spacious with lots of natural light. More
by KPVSR
Employees Worked With
April 30, 2020
Vehicle rides very rough..feels like tires are over inflated Everyone seemed willing to help but the results were not good. Vehicle still rides very rough. I know I sound like a broken record..but it rides lik Everyone seemed willing to help but the results were not good. Vehicle still rides very rough. I know I sound like a broken record..but it rides like the tires are over inflated which they are not. I have tried it with higher pressure and very low pressure. Still believe I have a bad tire or rim. Everything else has been checked.. More
by adymc
March 26, 2020
Very professional and organized during a national crisis Paul Hardegree was my service advisor. I took my GMC canyon in to have a service and a recall completed. Although I was late by one hour getting to th Paul Hardegree was my service advisor. I took my GMC canyon in to have a service and a recall completed. Although I was late by one hour getting to the dealership, I was immediately serviced in and out in 45 minutes. The overall attitude of Paul was nothing but serious and professional. Precautions were taken with the COVD-19 epidemic as with all service department employees and their positive attitude was just great. It is a pleasure to bring my Canyon in for service with Southtown More
by Tom Pemkiewicz
Employees Worked With
Paul Hardegree
March 22, 2020
Always a great experience! They are fast and efficient while providing quality work every time. I don’t take my car to anyone else but Southetowne! while providing quality work every time. I don’t take my car to anyone else but Southetowne! More
by carrie.riley
Employees Worked With
March 19, 2020
The service department is awesome! They are fast, friendly, efficient and honest. Will kept me informed of my Grand Sport by calling my cell phone throughout the process. The service manager was ki friendly, efficient and honest. Will kept me informed of my Grand Sport by calling my cell phone throughout the process. The service manager was kind and very likable...honest!! More
by Randy S
Employees Worked With
March 16, 2020
William the service manager is always polite and knowledgeable about your vehicle needs. I always am pleased with my experience at Southtowne service department. Keep up the good work. knowledgeable about your vehicle needs. I always am pleased with my experience at Southtowne service department. Keep up the good work. More
by Kj
March 11, 2020
Service on rear passenger door - door lock actuator replaced It took 2 visits as the part on hand at first visit was the wrong part - took 3 hours to determine part was wrong. Door was disassembled and then had It took 2 visits as the part on hand at first visit was the wrong part - took 3 hours to determine part was wrong. Door was disassembled and then had to be reassembled. correct part was ordered and service rescheduled. Second visit went smooth and quick. After repair the car was washed and cleaned. More
by RADUNN14
Employees Worked With
Paul was the service writer. Good guy.
