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Southtowne Chevrolet Cadillac Buick GMC
Newnan, GA
887 Reviews
We're living in exciting times! The electric car revolution is well under way and we can't wait to share some information with you about GM's plans.
New car smell is great, and we've got a range of new cars, trucks, and SUVs that will delight your senses. But we think feel is really where it's at when you’re dealing with a new Sierra 1500, Silverado 1500, Acadia, Encore or Encore GX model. That's why our sales team is here to point you in the right direction and to assist you with the next step. After all, once you find the vehicle that looks right to you, you're going to want to get behind the wheel to see if you get that new car spark. One more compelling reason to shop for a new vehicle with is us our Lifetime Powertrain Warranty on all new vehicles. Come down to our Southtowne Chevrolet Buick GMC dealership to explore our inventory today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 887 reviews
November 23, 2020
We had an amount of payment to work with and the Management team (Mark Lentz) worked it out quickly . Chad Hopkins was my salesman , They are all great! Management team (Mark Lentz) worked it out quickly . Chad Hopkins was my salesman , They are all great! More
by dougsstuff11
Employees Worked With
Chad Hopkins
November 19, 2020
In and out in 30 minutes. Very nice and thanks to Larry for handling this at the service desk very courteous and responsive. Southtowne has serviced this Tahoe since new in 2008 and always done a great j for handling this at the service desk very courteous and responsive. Southtowne has serviced this Tahoe since new in 2008 and always done a great job More
by Leighmorgan
Employees Worked With
November 17, 2020
Everyone we met was friendly and made us feel comfortable and at ease with the whole process. Knowledgeable and precise. Recommend to all of our family and friends. and at ease with the whole process. Knowledgeable and precise. Recommend to all of our family and friends. More
by lauren.blake.taylor
November 12, 2020
Excellent and friendly service each and every time. Knowledgeable professionals who listen and respond to the needs expressed by the customer. Comfortable waiting area and shuttle service Knowledgeable professionals who listen and respond to the needs expressed by the customer. Comfortable waiting area and shuttle service More
by Mike Sawtelle
Employees Worked With
November 10, 2020
Great experience with Jacob and his team. He made the car buying process easy and we really enjoyed it for once. Professional and friendly staff. buying process easy and we really enjoyed it for once. Professional and friendly staff. More
by LF
November 08, 2020
My husband & I saw a 2019 Tahoe online for $45k that we were interested in purchasing, thus, I reached out to the dealership to speak with someone in sales. I was told that someone would call me back and l were interested in purchasing, thus, I reached out to the dealership to speak with someone in sales. I was told that someone would call me back and later received a call from a young man. I informed him of my interest in purchasing the vehicle & advised that I have cash in hands to proceed with the sell & wanted to discuss a negotiating price. The salesman informed me that he would have to speak with his sales manager and advised that he would get back with me. It’s important to note that the sales manager texted me a price sheet that included an additional $3k in fees which was for the following: $1k due to no trade-in, $1k due to not financing with the dealership, & $1k due to wanting it to be certified pre-owned despite the fact that internet advertised the price as CPO. I called back & requested for the additional fees to be waived & inquired about the high tax. I was then informed by the salesman that they calculated the sales tax based upon an address in New Orleans. I was beyond shock to see that this dealership did a number or name search to find my childhood home address in New Orleans which I haven’t resided at in over 15 years & questioned how the dealership came up with this address, but the salesman said he didn’t know. Moreover, the salesman sent me another price based upon my GA address, but never spoke with me about a negotiated price. I called the dealership myself and left a voicemail message with the sales manager & finance manager & spoke directly with a finance manager and explained the reason for my call. The finance manager informed me that I would need to speak with a sales manager to negotiate a price and offered to take my contact information; however, no one ever called back & the salesman called me back two days, but by this time I Had already found another vehicle that I was going to purchase. Overall, the individuals at Southtowne provided poor customer service and has poor communication; Southtowne inflates prices & does not honor the internet prices & seeks to penalize customers for not trading in a vehicle and/or not financing with them. My suggestion to any future customer is go where you’re respected, cared for, valued, and appreciated & where your concerns matter and needs are met. It’s unfortunate that this dealership lost a $50k sell due to their lack of communication, lack of interaction, lack of prioritizing a customer’s needs, & lack of regard for time. More
by Shan
Employees Worked With
Kam & finance manager (can't remember his name)
November 05, 2020
Dealing with Chad at SouthTowne Motors was a very pleasant experience. He made everything about the car buying experience easy. I needed a ride to the dealership and was given a ride there to pick up pleasant experience. He made everything about the car buying experience easy. I needed a ride to the dealership and was given a ride there to pick up my vehicle. The paperwork was already completed and all I had to do was sign and drive.. More
by Sgipson
Employees Worked With
Chad
November 03, 2020
Great vehicle and a super price. Benny Dodd was extremely helpful with reviewing the vehicles I was looking at and helping me get into the best option. extremely helpful with reviewing the vehicles I was looking at and helping me get into the best option. More
by Skip
