Southtowne Chevrolet Cadillac Buick GMC

Don't deal with Mark Lentz what a bad experience I have an extended warranty and Lentz was over the top extremely rude would not let me talk, not even a sentence could I speak! Someone I would not even ra an extended warranty and Lentz was over the top extremely rude would not let me talk, not even a sentence could I speak! Someone I would not even rate a #1 as the lowest rating. If there was a zero I'd be hesitant to give that! Tried to speak to manager above Lentz and no return call. I bought 2 new Chevrolet trucks both had major issues. Motor job on the 1st truck. a motor and transmission on the 2nd truck noticed at 38000 miles, now my truck needs another repair! I have receipts showing I paid for the warranty and the warranty company's reply is Southtowne opened the warranty and the same day closed , so where is the cash money I paid them????? Theifs! The person that was loaning the vehicles is just as rude and honestly I would never do business again with CHEVY!!!!!!!! The worst experience ever!!!!! I also traded in two vehicles one which I was told I'd get $6500.00 for and looking at my paperwork totally my fault on that part but they did not give the amount they said they were. So sad to have people in these positions. I'd love to speak to the owner of this dealership! Please stay away from this dealership!!!! Knowing there was a class action suit 38000 people settled because of the issues these trucks have GM has never sent anything to inform customers of this dangerous problem the trucks have. More

Paul Hardegree. The reason I use Southtown to service my vehicles. Used Southtown for many years. The reason I use Southtown to service my vehicles. Used Southtown for many years. More

was fine at the dealership,but was a bit difficult trying to set up the appointment. but it was all figured out in the end to set up the appointment. but it was all figured out in the end More

Will is always easy to deal with and takes care of our vehicles. I have used Will for years and will continue to do so for our vehicles. vehicles. I have used Will for years and will continue to do so for our vehicles. More

After a frustrating experience with the Service Department, I worked with Chad Taylor and Mark Wentz to resolve the matter. Both worked hard to make the situation right and I greatly appreciate the Department, I worked with Chad Taylor and Mark Wentz to resolve the matter. Both worked hard to make the situation right and I greatly appreciate their time and effort. More

Sourhtowne motors (Cadillac) was a true reach for me. I stumbled upon this family owned dealership by chance. In the end they were a homerun. Thanks to Chris, Nicole, Anna for providing more than en I stumbled upon this family owned dealership by chance. In the end they were a homerun. Thanks to Chris, Nicole, Anna for providing more than enough motivation to get me to drive my trade from Maryland to Georgia believing we could close a deal on a CT4 Sport and get a good price on my trade. This after giving numerous dealerships in the DMV the opportunity to earn my business. (Jim Coleman,. Waldorf Chevy, Cadillac.). I'm happy to say that sourhtowne team got it done and never waverd in finding every way to make a deal and meet my need. If you are looking for car and they have it give Chris, Nicole and Anna a call to see if they can meet your needs. More

"Your Dealer for Life" more like "Your Dealer for LESS". Less satisfaction, less customer service, NO MORE Business from me! Starts off 5 months ago looking to purchase my wife a 2022 Tahoe. Salesman says 1 Less satisfaction, less customer service, NO MORE Business from me! Starts off 5 months ago looking to purchase my wife a 2022 Tahoe. Salesman says 15,000.00 over sticker take it or leave it. Oh and by the way it could take 6-8 months to receive but you will make the payments in the mean time. Granted I know the entire country was dealing with Shortage issues. After Purchasing 7 vehicles in the past and my parents and family members purchasing more than 20 from this dealership. Needless to say I left it. called John Thornton Chevy spoke with Bradley who was great. Was told "They have one on order not one red cent above sticker price , come put a deposit down financing 2 weeks before arrival and done. Got the Tahoe all is well. Steering wheel was a little off center noticed 2 days later. Called Bradley let him know we would be using Southtowne for service being that it was closer said they will take care of it with the first service under warranty. Oil light comes on around 7000-7200 miles, call Southtowne to schedule. Its a week out no problem bring it in for service and to have steering wheel checked. "Sorry GM won't cover it passed 7500 miles, you have 7551 miles. Won't let them touch my truck ever. called John Thornton, come on in sir we will take care of it for you no problem. Enough Said never again Southtowne. Preston Smith = NO Stars but had to pick one to use the rating system. More

Very professional staff - the sales manager supported the sales associate. They provided all the information I requested The deal was the best in the Atlanta area and delivery support staff was thorough on o sales associate. They provided all the information I requested The deal was the best in the Atlanta area and delivery support staff was thorough on operation and delivery. One of the best new car purchase experiences I have ever had. More

Dealership is nicely laid out, plenty of room to look around without getting lost or feeling overwhelmed. Staff is very personable and made the experience very pleasant. around without getting lost or feeling overwhelmed. Staff is very personable and made the experience very pleasant. More

I have purchased a new truck through this dealership before and I came back because of the experience. This time it was even better! Thanks guys! before and I came back because of the experience. This time it was even better! Thanks guys! More