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Southside Kia - Service Center

Jacksonville, FL

4.7
460 Reviews

460 Reviews of Southside Kia - Service Center

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April 15, 2023

They’ve been amazing every time I’ve gone to get my car serviced. I genuinely feel like I get great deals and they have the best customer service I’ve ever experienced anywhere. Carisa especially goes abov More

by katemarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Verri
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

During my last visit I mentioned to Mrs. Soto that the fabric on my driver seat was coming off. She looked and took a picture of it submitting it to the warranty administrator to see if it w More

by Black24Mazda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever the tech, and shop foreman are.
April 14, 2023

My advisor was Robert Delvecchio. He had me in and out the fastest he could get it. He cleaned my car on the outside nicely. When I drove off after the recall was fixed I noticed an i More

by Ljthurls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Delvecchio
April 14, 2023

Excellent customer service Tommie Mercer showed true concern for my vehicle and what was needed More

by taffymark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

I was very pleased with first service at Kia. The oil change and 2 recall inspections were completed along faster than I expected. Very friendly service staff. More

by annie.willson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
April 09, 2023

Carisa was very helpful she did what we wanted her. To do She informed us about items that needed attention to. However we are not able to get those items taken care of at this time. We would recom More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Everything was good. they got us in earlier as we had another appointment across town. More

by Bjtcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Prompt service and polite with all interactions I had with them. They explained the process of the service and exceeded my expectations. Great job! More

by DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo Mercer
March 16, 2023

Riley was very attentive to everything that was needed to get done for my vehicle. He kept me in the know about the time frame for each service that was needed for my vehicle. He’s very hospitable and I’m ve More

by Kendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
March 09, 2023

Reilly Mickey was on his game. My service experience was fast and professional. Discounts were offerred and a car wash was free. I would recommend Southside Kia. More

by Gabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reilly Mickey
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