Southside Kia - Service Center

Extremely satisfied I've been buying KIAs since 1997. The service provided is always excellent. The staff is very kind and helpful. I plan to continue my service needs I've been buying KIAs since 1997. The service provided is always excellent. The staff is very kind and helpful. I plan to continue my service needs with Southside KIA. More

Kia service Service was okay. They had refreshments. Staff was nice and friendly. It's the wait time that is annoying but they did have a TV. Service was okay. They had refreshments. Staff was nice and friendly. It's the wait time that is annoying but they did have a TV. More

Always a great team This is my second Kia from Southside Kia. I've always had a great experience when I've been at the dealership, whether for service out to purchase a v This is my second Kia from Southside Kia. I've always had a great experience when I've been at the dealership, whether for service out to purchase a vehicle. Today I brought in my 2016 Kia Soul: Got my first oil change for free. They fixed another little problem Johnny on the spot. Washed my car and I'm getting free gas! Ray in the service dept is awesome! Thanks Guys! More

Wow..Great experience Excellent service I couldn't ask for a better dealership. I am a previous Toyota owner and currently have only my Kia Soul for only 3 months and I cou Excellent service I couldn't ask for a better dealership. I am a previous Toyota owner and currently have only my Kia Soul for only 3 months and I couldn't be happier. The people in the service department treat you with the utmost respect and kindness and I just could not be happier with the way I was treated for my very first oil change. More

After a bad history with Southside Kia Everything seems to fall in place with everyone there. Better customer service, communication is a lot better...which was something that they were lac Everything seems to fall in place with everyone there. Better customer service, communication is a lot better...which was something that they were lacking when I was there in May. I'm very happy with the service all around. Well done! More

Great Service at Southside Kia. Fast Friendly and Efficient Service with no pressure. I have my oil changes there and they advised they I need an alignment the first time. I did not Fast Friendly and Efficient Service with no pressure. I have my oil changes there and they advised they I need an alignment the first time. I did not get it then and they didn't pressure me like some places do. They let me schedule it on my on time which is great. I will continue to get my car service at Southside Kia, Scheduled an appointment for alignment on November 12th. More

Happy with my Kia Soul Good experience each time. Always get flyers and emails with super deals on service even oil changes. Nice area to wait with free refreshments and eve Good experience each time. Always get flyers and emails with super deals on service even oil changes. Nice area to wait with free refreshments and even massage chairs. More

Kia maintenance Bought 4 tires and a rim. Bill came to the estimate I had received. It did not seem to include the discount coupon though. Although they said it was d Bought 4 tires and a rim. Bill came to the estimate I had received. It did not seem to include the discount coupon though. Although they said it was discounted. Car was complete at the time they promised. My service advisor was Reynaldo c. I will definitely go back to that location. More

Worst in customer service Thus dealership sold me my KIA Sorento over a decade ago. That was back when this place was professional, friendly and stood behind their work & warra Thus dealership sold me my KIA Sorento over a decade ago. That was back when this place was professional, friendly and stood behind their work & warranties. I've since had many dealings with the service department and it's been a long, frustrating nightmare. They did not honor their warranty and had my vehicle for several months (I bought an Acura in the interim and will only buy Acura now because Duval Acura is a cut above the rest) and refused to work with us until we decided to contact a lawyer. We now have the Sorento back with a new engine, but what an ordeal! Do not do business here. More

Motor Replacement I own a 2012 Kia Sorento and on the way to vacation in Panama City my motor went out and had to be towed to Kia. At that time I spoke with Ray who ass I own a 2012 Kia Sorento and on the way to vacation in Panama City my motor went out and had to be towed to Kia. At that time I spoke with Ray who assured me that it would be fixed and returned to me as soon as possible. I then spoke to Cory who went to bat for me to get my motor replaced even though the warranty was out. Kia was gracious enough to replace it with no troubles and once it was replace it returned it runs better than ever. More