Southside Kia - Service Center

Service was completed in a timely manner and at a fair price. Very satisfied with this dealership. price. Very satisfied with this dealership. More

Always happy with Southside Kia. I go out of my way to use Southside. I have always been treated fairly and courteously. Definitely recommend Southside Kia. I go out of my way to use Southside. I have always been treated fairly and courteously. Definitely recommend Southside Kia. More

My daughter and I drove her Kia Soul down to Jacksonville from Athens to see family for Easter. Her brakes were making a terrible grinding noise. On the way down, I called Southside Kia and spoke with Sheldo from Athens to see family for Easter. Her brakes were making a terrible grinding noise. On the way down, I called Southside Kia and spoke with Sheldon Smith, who said I could bring the car in Saturday morning and they would have it ready for me by close at 5. The car needed brake pads, front rotors and several other things, but it was ready for us, and at a fair price! My daughter was able to drive back to college safely on Sunday. Thank you for having compassion and working to help us make sure our daughter was safe. You made our emergency your emergency, and we really appreciate it! Thank you, Sheldon! More

I liked working with Anthony. He was very helpful and honest about what was wrong with my car and took every course of action he could to help my situation. He was very helpful and honest about what was wrong with my car and took every course of action he could to help my situation. More

Sheldon has been most helpful and has been most gracious and courteous associate at Kia to work with. I appreciate his attention to detail and always keeping me up to date. and courteous associate at Kia to work with. I appreciate his attention to detail and always keeping me up to date. More

The service received was very professional! My service advisor gave me an accurate estimate of the time it would take to service my vehicle, and he was within the minute! I would recommend serv My service advisor gave me an accurate estimate of the time it would take to service my vehicle, and he was within the minute! I would recommend service at this dealership without reservation! More

I have had my car since May 2020 and have utilized the services of Southside Kia. My service advisor/manager Carisa Bird is wonderful. Her team of technicians never fails me. I have never had a bad experi services of Southside Kia. My service advisor/manager Carisa Bird is wonderful. Her team of technicians never fails me. I have never had a bad experience here. From the beginning with the intake clerks to finalizing our bill with the cashier it has been awsome. More

I was greeted by Agent Anthony Grant as soon as I walked in the door. Anthony was very professional and very accommodating. He thoroughly explained everything that was going to take place with my car and he in the door. Anthony was very professional and very accommodating. He thoroughly explained everything that was going to take place with my car and he set realistic expectations. I will be requesting his assistance for future visits as I was well pleased with his service level. He certainly went above and beyond. I also noticed the same service level with other customers he assisted. More

I have always been impressed this service department answers my questions with respect. Sheldon Smith Jr. was my service advisor. While I was advised re many repairs they could not all be completed due answers my questions with respect. Sheldon Smith Jr. was my service advisor. While I was advised re many repairs they could not all be completed due to $. I have another recall once part comes in. We have been very pleased with our Kia and hope to soon be making another Kia purchase. Kudos to Kia as well as Sheldon . More