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Southside Kia - Service Center

Jacksonville, FL

4.7
460 Reviews

460 Reviews of Southside Kia - Service Center

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February 28, 2024

I was greeted by Agent Anthony Grant as soon as I walked in the door. Anthony was very professional and very accommodating. He thoroughly explained everything that was going to take place with my car and he More

by Anna Ling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

I have always been impressed this service department answers my questions with respect. Sheldon Smith Jr. was my service advisor. While I was advised re many repairs they could not all be completed due More

by Cas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Smith JR.
February 09, 2024

We loved Southside Kia until about t months ago. Service department went into the crapper. Managment reaches out when you,leave bad reviews but does not follow throng. It’s a shame because sales sta More

by GinnyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Firas Hammami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Anthony is amazing 10/10 recommend getting your service done through him he’s awesome More

by Caley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Siech
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damone Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Y “The Nice Car Guy”
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Southside Kia responded

yeah

February 08, 2024

Anthony Grant always go out of his way to make sure that everything is to your satisfaction. The entire staff makes sure that you’re updated and are comfortable waiting on your vehicle no matter how many th More

by francineforrest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

Anthony was super helpful with a minor issue I had on a brand new Forte. From speaking with the warranty admin to actually getting the job done, everything went smoothly. More

by Forteowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

Dealership is OK but service department is excellent. They went above and beyond. Thank you. More

by Fonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Mickey
January 11, 2024

I received a recall notice for my 2017 Kia Sol. I called to schedule an appointment and was promptly given a date and time to drop off my car. When I arrived I was checked in and Anthony Grant was More

by rmurphy7656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

The service was fast, the car was returned cleaner, and the staff was kind and polite More

by ricardoperez811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

The technician (dwain) and the writer (Riley) did a great job on my teluride service More

by mschristiansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Hammami
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwain Williams and Reily
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