Southside Kia - Service Center

Excellent customer care! The service dept. at this dealership really seems to take pride in exhibiting personal pride in making you, the customer, feel like their most-valued The service dept. at this dealership really seems to take pride in exhibiting personal pride in making you, the customer, feel like their most-valued customer; they kept me fully appraised on the status of my car being serviced and finished in less time than I was told it would take, as busy as they were. I really felt I was a VIP, not just another face in the crowd. This is what top-level customer care is all about. More

It was a nice quick in an out visit I was in for a recall. All went smooth. In and out pretty quick for a Saturday morning. Waiting room needs to be longer with a sanitizer machine fo I was in for a recall. All went smooth. In and out pretty quick for a Saturday morning. Waiting room needs to be longer with a sanitizer machine for people to clean their hands with. Just a thought being flu season. More

Great service My advisor Randy always does a great job. The service is always fast and the work is done right. They even wash your car! The waiting room is excel My advisor Randy always does a great job. The service is always fast and the work is done right. They even wash your car! The waiting room is excellent. More

Quick and attentive Friendly and attentive staff. Quick service. In and out within a hour with my required service and complimentary car wash! Will be back for all future Friendly and attentive staff. Quick service. In and out within a hour with my required service and complimentary car wash! Will be back for all future car needs. More

Southside KIA Service Dep I purchased my KIA Forte in 2012 and have been using their service department ever since. They have always been very attentive and helpful. I took m I purchased my KIA Forte in 2012 and have been using their service department ever since. They have always been very attentive and helpful. I took my car in for an oil change this week. As always, they also did a complete check of my car and discovered my battery was very low and my tires were in bad shape. My Service Advisor, Kenneth Lewis, explained everything to me and gave me my options as to how long it would be before replacement was required. I opted to go ahead and replace them both. It was handled quickly and efficiently. I tell everyone that I will never use another dealership! More

Long wait times!!! I called a week ahead to schedule an appt. I got an appt, then had to wait a extra 2 hours longer than I was told!!! This happened twice"!! DO NOT I called a week ahead to schedule an appt. I got an appt, then had to wait a extra 2 hours longer than I was told!!! This happened twice"!! DO NOT go!!! That is unless you have nothing to do on Saturday!!! I was told that the scheduling is done by an 3rd party company, however when I made the second appt Andrea was the one that scheduled my appt at the dealership because I made the appt with her before I left for the next Saturday!!! More

I have had 4 Kia's & have had every one Serviced here The Service department is clean friendly and never try to over sell you. I like the honesty and won't go any where else. The Shuttle ride to work so The Service department is clean friendly and never try to over sell you. I like the honesty and won't go any where else. The Shuttle ride to work so that I don't have to always schedule maintenance on a Saturday is awesome. They even pick you up after work and the car is ready and waiting. More

Great service When arrivaling at Kia your greeted Fast and Friendly .They get your car back and done keeping you informed about the service in progress , waitin When arrivaling at Kia your greeted Fast and Friendly .They get your car back and done keeping you informed about the service in progress , waiting area is very pleasant all employees are very friendly when passing by speaking to you . More

New tire installation I just want to thank Cory For taking good care of me and my baby (2018 Stinger GT2). He was very respectful and just an all around Awesome Guy! I just want to thank Cory For taking good care of me and my baby (2018 Stinger GT2). He was very respectful and just an all around Awesome Guy! More

Terrible phone service I would rather call SS then try to get a service rep to answer a call. Called 3 different times each time I waited 20 minuits + Randy Lewis was outst I would rather call SS then try to get a service rep to answer a call. Called 3 different times each time I waited 20 minuits + Randy Lewis was outstanding. Understanding how far I lived from Dealership. I just move to St Marys Ga and will be using your dealership in the future. I highly recommend Southside Kia. All the people behind the counter were friendly and helpful More