Southside Kia - Service Center

Clarissa was so helpfull. She checked me in quickly and kept me posted while I waited then checked me out in a reasonable time. She let me know where complimentary coffee was and amenities while I waited. kept me posted while I waited then checked me out in a reasonable time. She let me know where complimentary coffee was and amenities while I waited. More

Took my car in for a warranty issue and I was very impressed by the people at Southside Kia service center. I enjoyed the text message updates that also included my invoice, I haven’t gotten that at a impressed by the people at Southside Kia service center. I enjoyed the text message updates that also included my invoice, I haven’t gotten that at a dealership before and I really appreciated it. The whole staff was courteous and professional. Shout out to Ray Caraballo who was my service provider - he was friendly and knowledgeable! More

I can’t express enough how great Ray is in the service department. Ray is friendly, knowledgeable and professional. He is always helpful and prompt. He truly takes care of his customers as if they were hi department. Ray is friendly, knowledgeable and professional. He is always helpful and prompt. He truly takes care of his customers as if they were his friends. We travel across the city from Kia at Southside! More

Everything was good had to wait a little while her car is running great! She really likes bringing her car back for service! I called other shops y’all had a better price! running great! She really likes bringing her car back for service! I called other shops y’all had a better price! More

Tommie is the BESTALWAYSGreat attitude, service and Tommie is the BEST ALWAYS Great attitude, service and attentiveness. He always makes sure I'm well taken care of and satisfied. GIVE THAT MAN A RAI Tommie is the BEST ALWAYS Great attitude, service and attentiveness. He always makes sure I'm well taken care of and satisfied. GIVE THAT MAN A RAISE More

Outstanding service! I expected to be there all day but I wasn’t. The car was ready before we were (we took a scenic walk). All issues I went in for are working now. wasn’t. The car was ready before we were (we took a scenic walk). All issues I went in for are working now. More

Great service provided during my recent visit! I look forward to continuing to do business at Southside Kia. Hopefully we can make a near future purchase forward to continuing to do business at Southside Kia. Hopefully we can make a near future purchase More

I came to get service done on my 2013 Soul. I was taken care of by Theresa, at check-in. Bronx was the person that consulted with me about what needed to be done. I was very satisfied with both of them. Wh care of by Theresa, at check-in. Bronx was the person that consulted with me about what needed to be done. I was very satisfied with both of them. What did concern me was when I went into the waiting room, there is a sign on the door that says to practice social distancing yet I really didn’t notice the employees doing that. I also had a mask on, as several of the customers did and that was not being done by others. Everyone was friendly and did act professionally. Thank you. More

Took my car there to have it serviced, the staff was very friendly they made sure that my car was done in a timely manner and that I was well informed about the whole process. friendly they made sure that my car was done in a timely manner and that I was well informed about the whole process. More

WORST SERVICE EVER!!! CAME IN FOR TIRE WARRANTY, PATCHED ONE NEW, PUT MISMATCHED TIRE ON BACK OF CAR AND WENT FLAT ALREADY!!!! WORSE SERVICE DEPT IN JACKSONVILLE AREA CAME IN FOR TIRE WARRANTY, PATCHED ONE NEW, PUT MISMATCHED TIRE ON BACK OF CAR AND WENT FLAT ALREADY!!!! WORSE SERVICE DEPT IN JACKSONVILLE AREA More