Southside Kia - Service Center

Very Professional and Knowledgeable Service Advisor. Puts the customer first and makes sure to answer any questions! Pays attention to the Details and keeps the customer in the Loop. Puts the customer first and makes sure to answer any questions! Pays attention to the Details and keeps the customer in the Loop. More

Always excellent service from all involved. Ray Carabello is my service advisor. They make sure I am very satisfied. I am always very satisfied customer. is my service advisor. They make sure I am very satisfied. I am always very satisfied customer. More

Got me in and out quicker than I could of imagined. Carisa Soto was excellent with me. I never imagined I could get my work done in such a short time. My car has never ran better. Thank you Carisa! Carisa Soto was excellent with me. I never imagined I could get my work done in such a short time. My car has never ran better. Thank you Carisa! More

Great Service August, 2020. Kaila was my Service Advisor. She was excellent, energetic and attentive. She listened to my needs and delivered. Great experience w August, 2020. Kaila was my Service Advisor. She was excellent, energetic and attentive. She listened to my needs and delivered. Great experience working with her. More

Carisa Soto from the service department did an outstanding Job, explaining every aspect of the service that was required. The service was also completed in a timely fashion. outstanding Job, explaining every aspect of the service that was required. The service was also completed in a timely fashion. More

Our Service Advisor, Ray is always professional, friendly, and knowledgeable. We always recommend Southside Kia because we always have the best experience. The service can’t be beat at Southside Kia friendly, and knowledgeable. We always recommend Southside Kia because we always have the best experience. The service can’t be beat at Southside Kia! More

Simple Oil Change!!!!!!!!! So I took my car in for a simple oil change today @ Southside KIA worst experience ever!!!!!!! Now the oil change was free because it was my first one So I took my car in for a simple oil change today @ Southside KIA worst experience ever!!!!!!! Now the oil change was free because it was my first one and they did offer a free wash when I first arrived. I accepted it at first thinking hey I haven't wash her since last week so why not but after waiting 2 hours I had to turn down the wash because I had been there so long and was tired and hungry.... The Young lady at the desk was very rude. Had no problem telling me how I could take my car to Juffy Lube if I wanted a quick oil change fast forward to tonight I'm driving going to get food and start smelling something burning it was a old car in front of me so I didn't pay it no mind thought it was just because they had an old car to drive a little further an start hearing this ticking noise from under the hood now both the oil light is on and the engine light is on smh and again all I went in for was a simple oil change! I guess she wasn't trying to be rude by saying take it to Juffy Lube but was giving me a hint because she knew they was going to mess something up now I have to take off tomorrow to go back in there and try and see what is going on with my car!!!! Thanks for the great customer service smh!!!!!!! More

Ray( I can't spell his last name) is amazing.! He always gets me in/out quickly. Always friendly and efficient. Thanks for all you do! gets me in/out quickly. Always friendly and efficient. Thanks for all you do! More

Southside Kia is way out of the way from both where I work and live. However, I will make that longer driving distance to receive the customer service any day. After being treated terribly at Kia of OP I work and live. However, I will make that longer driving distance to receive the customer service any day. After being treated terribly at Kia of OP I will never go anywhere else! Carisa Soto is an amazing service advisor. She listens to everything you tell her about the issues you’re having and actually write them down and genuinely seems to care about helping you. I would recommend her to anyone! More

Took me right in. Montera was excellent. She took me in right away with the issue that I was having with my KIA. The mechanic was attentive and responsive to the concer Montera was excellent. She took me in right away with the issue that I was having with my KIA. The mechanic was attentive and responsive to the concern that I was having and took the time and effort to take care of it. I really appreciate that my wait time was minimal even though I had not made an appointment.Great job all around. More