Southside Kia - Service Center

I went in for my 1st service ony 2020 Kia Forte & my Advisor-Carissa made my experience with the service dept easy, convenient, & friendly from start to finish. She kept me informed on what was expected Advisor-Carissa made my experience with the service dept easy, convenient, & friendly from start to finish. She kept me informed on what was expected, advised services, & updated wait time. I really appreciate her warm personality, professionalism, & attitude. She is very knowledgeable & caring. Great experience overall. More

Carina Soto in service was fabulous she kept us updated on the service and when it was going to get a wash. She explained that she would bring the car out front to us . on the service and when it was going to get a wash. She explained that she would bring the car out front to us . More

Everyone was very Professional & Friendly. I took my car in for a recall. I wasn’t sure what to expect. Ray was so Wonderful & Nice. I was so impressed with him & the whole team. When I need a new Kia Soul in for a recall. I wasn’t sure what to expect. Ray was so Wonderful & Nice. I was so impressed with him & the whole team. When I need a new Kia Soul I will go there!! They even gave me a free car wash. Thank You!! More

Dealing with Carissa Soto is always a pleasure. She got me scheduled and taken care of quickly. Keeps me constantly informed of the status. I've had to return for an issue outside of what I initially com me scheduled and taken care of quickly. Keeps me constantly informed of the status. I've had to return for an issue outside of what I initially come for, and Carissa went out of her way to get me taken care of. More

My service advisor is Carissa Soto. She handled all my service needs, while keeping updated regularly. She's very awesome with her customers. Look forward working with her in the future service needs, while keeping updated regularly. She's very awesome with her customers. Look forward working with her in the future More

Tommy Mercier was my consultant. He moved everything along smoothly, asked if I wanted to wait or did I need a ride? No I already had one thanks. He was very friendly and polite. I give him 10 stars along smoothly, asked if I wanted to wait or did I need a ride? No I already had one thanks. He was very friendly and polite. I give him 10 stars Thanks Judith More

Ray always provides excellent and personal customer service. I always appreciate the regular updates. Looking forward to my next visit. Thanks again for your help! service. I always appreciate the regular updates. Looking forward to my next visit. Thanks again for your help! More

Carissa Soto greeted me immediately and handled my issues. Very courteous and professional. Look forward to working with Carissa Soto in the future again soon issues. Very courteous and professional. Look forward to working with Carissa Soto in the future again soon More

I am just going to tell you if you are looking for the personal touch in sales and service Southside kia is the place to for the best experience personal touch in sales and service Southside kia is the place to for the best experience More

Service was excellent. Tommie kept me informed on the process and recommendations. I’m very satisfied with the service on my Soul and would recommend this dealership. process and recommendations. I’m very satisfied with the service on my Soul and would recommend this dealership. More