Southside Kia - Service Center

Ray was a huge help with getting my Kia Sportage back on the road. There were two recalls and they assisted in a professional and timely manner. I couldn’t be happier with the service provided. the road. There were two recalls and they assisted in a professional and timely manner. I couldn’t be happier with the service provided. More

A bit late on this review since my last service, but holds true regardless. Ray Caraballo has been AMAZING every single time I have needed service on my car. He is always professional, gets straight t holds true regardless. Ray Caraballo has been AMAZING every single time I have needed service on my car. He is always professional, gets straight to the heart of the issue and ensures it gets resolved as quickly as possible. I will always 100% bring my vehicles to and recommend Southside KIA for car servicing purely based off of my experience with Ray! More

Quick oil change, Tommie mercer did an excellent job helping me and seeing all my needs for this vehicle were met. He took initiative to see that a recall was handled right away helping me and seeing all my needs for this vehicle were met. He took initiative to see that a recall was handled right away More

I would give zero stars, if that was an option. My husband brought his 2018 Kia Stinger GT2 in for scheduled maintenance yesterday. Should have been a simple oil change. The oil change took 3.5 hours, husband brought his 2018 Kia Stinger GT2 in for scheduled maintenance yesterday. Should have been a simple oil change. The oil change took 3.5 hours, even though he had a scheduled appointment. When he went to the garage later in the day, he found the oil had leaked out of the vehicle. We have tried to contact the dealer, but since it’s not during service hours, they are refusing to help. If I made an error like that, which could have blown the whole engine, I would be working to correct it right away. They clearly do not value their customers. When this issue is resolved, they have lost a customer, and we will do all we can to ensure others do not have their vehicles ruined by this dealer. More

David Young is an excellent salesman. He made our car buying experience great. Thank you for all your help. Love my new car. Thanks again. buying experience great. Thank you for all your help. Love my new car. Thanks again. More

Everything was great I don’t have 25 words to use so I’m just writing this so it will let me move on.l just writing this so it will let me move on.l More

Always helpful. Each time I go there, with the exception of one time, which took two trips there to get recall issue resolved. Waiting area has spaced seating. Complimentary refreshments while waiting. of one time, which took two trips there to get recall issue resolved. Waiting area has spaced seating. Complimentary refreshments while waiting. More

Good service, clean and comfortable waiting room and snacks. Very observant to details helping customers in the area and service. I recommend this dealership is good. snacks. Very observant to details helping customers in the area and service. I recommend this dealership is good. More

Good service and Ray kept me updated on the status of the repair and explained the cost. Job was done before it was expected. Thanks repair and explained the cost. Job was done before it was expected. Thanks More