Southside Kia - Service Center

sheldon smith at southside kia is great he helps so much and always checks in on me when i am there and helps anyway he can and always checks in on me when i am there and helps anyway he can More

Charissa was the service advisor, and extremely efficient, constant communication. Decent experience with Southside Kia. efficient, constant communication. Decent experience with Southside Kia. More

Great Experience Carisa Soto, She was wonderful good customer service very Knowledgeable to my concerns and needs at my appointment. She did a wonderful job I will be back again. customer service very Knowledgeable to my concerns and needs at my appointment. She did a wonderful job I will be back again. More

The service writer, Reilly Mickey, was available as soon as I walked in. He understood what I wanted and suggested I also get the tires rotated. He told me the price and how long it would take. Everything w as I walked in. He understood what I wanted and suggested I also get the tires rotated. He told me the price and how long it would take. Everything went smoothly. More

I had an appointment to bring my car in for a safety recall. I was greeted up on arrival. My appointment was pretty much on time. I was told approximately how long the service would take. I was asked recall. I was greeted up on arrival. My appointment was pretty much on time. I was told approximately how long the service would take. I was asked about a complimentary car wash. My car was ready in the time frame advised. My car was washed afterwards. I did notice my clock and pre set radio stations were off time/stations. My AC was on full blast/speed when I went to get inside my car. The staff was friendly. More

Sheldon Smiths’ professionalism, demeanor and passion for what he does are second to none. I admire that in him! He gives customer service and KIA an extremely good name. I could go on and on, but you get th what he does are second to none. I admire that in him! He gives customer service and KIA an extremely good name. I could go on and on, but you get the gist. I’ll be requesting Sheldon as my Service Advisor from here on, whereas I’ve never requested a specific Advisor before. Thank you for being awesome, Sheldon! Cynthia Holder More

I had a great experience at South side Kia while getting my tire replaced. I was even shuttled to get something to eat. Reilly Mickey and his crew were Awesome. They were getting people in and out. Everyone my tire replaced. I was even shuttled to get something to eat. Reilly Mickey and his crew were Awesome. They were getting people in and out. Everyone was Courteous and polite. Thanks for the great experience! More

This dealership had great service all around! Quick and communicative. No complaints at all. Sheldon Smith was very helpful Quick and communicative. No complaints at all. Sheldon Smith was very helpful More

Great Customer Service Experience. .. Robby Sobol was the sweetest. He listened to my concerned voice when advising the nightmarish 2 month experience I had with Greenway KIA. Assisted .. Robby Sobol was the sweetest. He listened to my concerned voice when advising the nightmarish 2 month experience I had with Greenway KIA. Assisted with a Quality Vehicle Inspection to make sure all was now well with my car. I feel safe and again at ease driving my KIA Sportage. I also observed his kindness and attentiveness with other customers as I waited on my vehicle. Although yes they were busy that day, he was patient with others and took the time to keep other customers updated on the progress of their car and wait time. More

Once in a while you meet someone like Ashley Dykstra, a Kia Service Advisor at Southside Kia in Jacksonville, FL who’s genuinely warm, friendly, and happy, working a sometimes thankless stressful job. A p Kia Service Advisor at Southside Kia in Jacksonville, FL who’s genuinely warm, friendly, and happy, working a sometimes thankless stressful job. A person who is a true problem solver who quickly and immediately provides exceptional service. We had a major engine issue with our 2017 Kia Sorento LX 2.4 Liter automobile, and didn’t really know what to do. Whenever I called her, she immediately looked into things, and got back to me with solutions, in a very timely manner. We must have spoken and/or texted each other, a dozen different times, over the course of a couple of weeks. She took care of everything including the car rental, scheduling for repairs, etc with the help of her other co-workers/teammates Robbie and Carisa. Together they all get an AAA+ from me and my wife Tina. I would really like to encourage other Kia Service Advisors and workers, to be more like them and work as a team. The reality is that many people like me, really do appreciate the hard work, they put in! More