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Southside Kia - Service Center

Jacksonville, FL

4.7
460 Reviews

460 Reviews of Southside Kia - Service Center

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October 16, 2021

Problem was diagnosed quickly and fixed promptly , Anthony Grant , my service advisor , kept me updated at all times , would recommend him and your dealership to friends More

by ranjr47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Southside Kia responded

We're happy to hear our team member Anthony made your service visit a great one! Thank you for the amazing review!

October 13, 2021

Thanks Carissa for verifying my extended warranty to get my passenger mirror fixed. Saved ne about $700. Plus you got me in and out just over an hour. Thanks for all your help. You're the best!!! More

by Guyguy1888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
Nov 26, 2021 -

Southside Kia responded

We're delighted to hear our team member Carisa was so helpful! Thank you for the great review!

October 13, 2021

I’ve been using KIA for 6 months now and have gotten excellent service from them my service rep is Carisa Soto and she is always smiling and doing everything she can to make my visits as pleasant as pos More

by Joker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
Nov 26, 2021 -

Southside Kia responded

We're proud to hear Carisa and our team always make your visits so special! Thank you for the wonderful review!

August 21, 2021

The service team at Southside Kia always takes excellent care of us. I highly recommend them More

by Tab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Caraballo
July 20, 2021

Great service, very friendly and kept me informed about service, parts, and completion. Even answered my question when running into her at a loc store on her off day! Awesome worker and service advisor. More

by chochowskij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
July 09, 2021

Al in service always gets me fast appointments and follows to completion bought my Kia thru CarMax used and serviced now at Southside Kia in Jacksonville FL. Thank You Al More

by benzww1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
July 03, 2021

Ray and the entire service team do an excellent job. We are very pleased with how much care they give to us and our vehicles More

by Tab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Caraballo
June 30, 2021

This was my first visit to the service department of Southside KIA and I had a wonderful experience. My service advisor Al Palmer was very friendly, helpful and professional, and kept me informed from s More

by andreavp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Palmer
June 30, 2021

Carisa Soto is extremely professional and greeted me instantly. Kept me updated and personally addressed a previous issue I had. She's the very BEST! More

by Guyguy1888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
June 05, 2021

I highly commend this location for their quality of service and outstanding customer care provided by their employees, specifically Reinaldo Caraballo. He treats you like family and gets you in and out More

by Adgonzo85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Caraballo
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