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Southside Kia - Service Center

Jacksonville, FL

4.7
460 Reviews

460 Reviews of Southside Kia - Service Center

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April 05, 2022

They are always on time and very professional. Great people! I really like coming everyone is so nice and the hot coffee is awsome! More

by tywandacohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Evans
April 01, 2022

Mr. Anthony Grant, the full-service department and the customer service agents are always willing and able to assist and I always receive excellent service. The driver of the van that takes you to or pick More

by grierrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

I always get good service from this dealership. Service advisor, Tommie Mercer understood what I needed and was most cooperative. More

by 9lives
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Great people, great customer service and always quick getting my needs taken car of without any issues More

by Guyguy1888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

Anthony Grant is the best - patient with all my girl questions my car was done early. Please ask for him. I know I will again. Thank you Anthony More

by Embalmer2stars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2022

Mikey Reilly was very pleasant. Got my car finished faster than I expected.great Service. More

by wbrandt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Reilly
Feb 10, 2022 -

Southside Kia responded

Thank you for sharing your appreciation for our team member Mickey!

January 29, 2022

Reilly Mickey went above and beyond. He called me when my part was in and fixed it without an appointment! He kept me informed all during the repair. I was very impressed with the quality of service. I highl More

by John H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reilly Mickey
Feb 10, 2022 -

Southside Kia responded

John, we're proud to hear our team member Reilly went the extra mile to make sure you drove home satisfied! Thank you for the excellent review!

January 19, 2022

Anthony in the service department was so great! We dropped off our Kia when it unexpectedly shut off one day and he helped us through the stressful situation. He was nice and explained everything tha More

by heisha.taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Southside Kia responded

Heisha, we're happy to hear our team member Anthony delivered an excellent customer service experience! Thank you for the wonderful review!

January 14, 2022

Thanks for great service and wonderful staff Carisa Soto is the best. Does a great job at keeping my car safe and on the road More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Southside Kia responded

Diana, we're delighted to hear our team member Carisa earned such high praise!

January 14, 2022

Tommie Mercer was one of the best service agents we have ever dealt with, and we have been a customer of Southside Kia for years. Unfortunately, I do not remember the name of the girl who checked us out wh More

by mullnancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Southside Kia responded

We're happy to hear Tommie and our team made your visit a great one -- thanks!

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