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Southside Kia - Service Center

Jacksonville, FL

4.7
460 Reviews

460 Reviews of Southside Kia - Service Center

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June 21, 2022

Anthony Grant assisted me in getting my car serviced and back on the road in no time. Kept me informed of the status every 10 minutes or so while I waited. Great people and top notch service. If I can come More

by Steven F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

Carisa Was a pleasure to work with. There were black marks on my seats, sideboard and inside the door. This was very disturbing. She made sure all the marks were removed. However, af More

by weeethree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

weeethree responded

X

May 25, 2022

They were quick and communicated well. They didn’t try to convince me to do unnecessary services. More

by flsusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Delvecchio
May 24, 2022

Robert and Anthony G. were very professional! The scheduler got us in the same day!!! More

by Jessica and Anthony Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Verri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tommie Mercer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
May 24, 2022 -

Jessica and Anthony Martin responded

Shout out and big thanks goes to the Kia dealership off of Atlantic Blvd!!! We are grateful for your dedication and attention to details. See you on the next service!!!

May 16, 2022

Flat out lied about warranty coverage. Now I'm responsible for repairs on a car that has less than 40,000 miles on it More

by dknieberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reilly Mickey
April 29, 2022

Great maintenance service provided which included complimentary washer. The assistance received was very professional and the time was precise as I was informed. More

by mreyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Mercer
April 27, 2022

I have used Southside Kia for many years and I have to say the service has always been great BUT by far my service advisor this visit Tommie Mercer was OUTSTANDING! He was absolutely on top of his game a More

by delanie_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Great service! My vehicle was ready 30 minutes sooner than I expected! Oil change, tire rotation and a new battery. Now I'm back on the road! More

by Collmoorepam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reilly Mickey
April 20, 2022

Had to get new tires and alignment for our 2017 Kia Sorrento. I did some homework, and check some prices around the city, and Southside Kia was extremely competitive. It was also good to have the work More

by fairport1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2022

Mr. Anthony Grant who is our Service Advisor is great to deal with. We use Southside Kia for our regular maintenance when we are in Jacksonville away from our home up north. Anthony has been our service adv More

by fairport1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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