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Southside Kia - Service Center

Jacksonville, FL

4.7
460 Reviews

460 Reviews of Southside Kia - Service Center

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August 18, 2022

The service people where very professional and friendly. The took car of my car right away. Mickey was terrfic More

by theangellady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Southside Kia responded

Thank you for sharing your appreciation for our team member Mickey!

August 13, 2022

The service was good service agent was very patience and he was very helpful through it all kept me on top of everything More

by Violetbrya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Southside Kia responded

We're happy to hear our team was so helpful -- thanks!

August 10, 2022

Courteous, friendly, knowledgeable Staff. They genuinely care about you and your vehicle. I highly recommend Southside Kia service department. More

by carisscm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Southside Kia responded

Thank you for the kind review!

August 06, 2022

Go see Anthony, Tommy, or Reilly. The Southside Kia team customer service is excellent! I highly recommend them! More

by carisscm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thim Tin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Verri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reilly Mickey
Aug 24, 2022 -

Southside Kia responded

We're delighted to hear our team delivered an excellent customer service experience! Thank you for the fantastic review!

August 01, 2022

I really recommend Robert Delvecchio. Very respectful , polite and patient.He will explain and help you with any kind of issue. Look for him in the Service store! More

by susanmf1779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Delvecchio
Aug 24, 2022 -

Southside Kia responded

Thank you for sharing your appreciation for our team member Robert!

July 08, 2022

I am beyond pleased with how I was treated. Carisa Soto, my Service Advisor was outstanding once again. I had a serious issue and she resolved it in very quick order. I couldn't be happier w More

by ngargan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Southside Kia responded

We're happy to hear our team member Carisa made your recent experience a great one! Thank you for the wonderful review!

July 08, 2022

Service was great car 🚗 works great Riley was just wonderful and honest great service fast and friendly I would recommend Riley for service anytime More

by Kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reilly Mickey
Aug 24, 2022 -

Southside Kia responded

We're delighted to hear our team member Riley always takes such good care of you and your car! Thank you for the fantastic review!

June 30, 2022

Bo Mercer assisted me in my service. We are extremely pleased with his attention to our car getting taken care of!!! We would recommend him and this dealership!!!! More

by d1madden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo Mercer
June 30, 2022

First I love the Kia Soul “22”. Took in for first oil change, was treated with respect. Great atmosphere love the carefree fun but get the job done attitudes… Thank you Robert Delvi More

by Evelynquinn0815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Delvecchio
Aug 24, 2022 -

Southside Kia responded

We're delighted to hear you're loving your 2022 Kia Soul! Thank you for the great review and for sharing your appreciation for our team member Robert!

June 30, 2022

Very thoughtful and kind people at this Kia location, always make sure I am good to go before they take my car back and offer free tv/coffee ect, I sit outside mostly and enjoy the day when its nice and More

by robertdpatrick84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Y “The Nice Car Guy”
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Southside Kia responded

Robert, we're happy to hear our team always delivers an excellent customer service experience -- thank you!

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