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Southside Kia - Service Center

Jacksonville, FL

4.7
460 Reviews

460 Reviews of Southside Kia - Service Center

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January 21, 2023

Your friendly and professional manner were appreciated. The work was completed quickly and was less expensive than I had anticipated. I will continue using Southside Kia for my Telluride's service. Than More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Bo was very helpful! They were quick and efficient. They made it a very easy experience More

by am2004fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Verri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo
January 12, 2023

Tommie always goes out of his way to give the best customer service when I come in to get my car serviced. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Anthony was exceptional in his care, attention, and information. He made the entire experience for me. More

by brimarie3689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Excellent same-day warranty service. Tommie Mercer was the service rep and kept me up to date on car’s status. Really appreciated the car being detailed before pick up…unexpected and rea More

by Cosgator21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ladies in the Service Dept were very professional, friendly, and customer focused.
January 04, 2023

I have been a customer of Southside KIA for many years. I started as a service customer and the purchased. The service department is by far the best in my opinion. Tommie is awesome, he’s always on top of More

by delanie_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2023

As always Tommie is amazing! !! He gets my vehicle in for service, answers any and all questions I have and is very professional. This is the only Kia dealership I will go to beca More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2023

Andy and Bo were very attentive. I truly felt like they cared about the safety and wellbeing of my car. They both explained things in a manner that made me, someone with no mechanica More

by Clairemerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy & Bo
December 30, 2022

Carisa always takes of me when I come in and can always ask her a question to see if something is covered under my maintenance plan. More

by Jennifer.dowling86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

From calling in to setting up my appointment to arriving immediately tak3n care of. Receiving a promise time to checking in with all waiting customers throughout the process to calling my name telling me my More

by L.D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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